Yeah I had that and returned it immediately. If you don't your finger will keep hitting it when using the trackpad or touchscreen and bother the heck out of you. You need to get one that is flush with the screen.
my brother has the same 9930 and his is lifted off a bit too.
Its not that much but its noticable. I am just worried that with time it will get higher.
At the risk of being extremely boring this is the most disappointing element of the 9900. RIM want �500 for this with it's airfix bits. HTC produce the horribly named Chacha for �200 and it is so much better made. RIM should be very ashamed.
HTCs are great devices but don't have what I like about the Bold. I've found that it takes me 2-4 RIM replacements to eventually get a well manufactured unit but I'm probably pickier than most.