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  1. seamonky's Avatar
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    Thread AuthorThread Author   #1  

    Default Phone developed fault

    I took out a contract on a BB 9900 in the uk on the 29 Oct 2012, it has since developed a fault, the volume sown/ skip song back button no longer works. The provider, phones for you state they will only repair the fault within 28 days of purchase. is the a RIM warrenty on all handsets, much like the playbook warrenty?
  2. lunaticwithin's Avatar
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    #2  

    Default

    You need to contact your network provider themselves rather than Phone4u, who are you direct line to RIM for support and any issues with your handset.
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    seamonky (12-18-2012) 
  3. seamonky's Avatar
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    called orange, they refered me back to phones for you. grrrr

    luckily the lady i was talking to knew balckberry's well, after doind a back up i took her advice and did a full security wipe. problem solved. It is always nice to speak to someone knowledgable at a mobile phone compnay rather than the usual scripted rubbish
  4. otacon's Avatar
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    #4  

    Default

    It's also always nice that there are still people in mobile phone companies which are well-versed with BB, and not just trying to push the Droid and Crapple devices.
    Curve 8300 -> Curve 8320 -> Bold 9780 -> Torch 9860 -> Bold 9900 -> Z10
    iPad 1 -> iPad 2 -> Playbook 64gb

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