Panel Problems Bold 9930 Please Help

**MattBedross** · 09-08-2011, 08:59 PM

I am very much enjoying my new Bold 9930 from Verizon. However there is one little problem. About once every other day my panels lock up. Here is a better explanation:

Instead of having all different panels "favorites, downloads etc." I like to lock all of my panels, and only use the "All Panel". My top row of icons in the panel is BBM SMS CONTACTS INTERNET MUSIC MESSAGES. Randomly this main "bar" off 6 icons grows and becomes 12 icons in 2 rows without me pressing anything. Now every time i go to the home screen i see two rows instead of just my main row. I have to reset my settings every time this happens.

is this happening to anyone or any help?

**classact** · 09-10-2011, 01:49 PM

This may or may not lend insight...

When I had my 9650 I had it deliberately set to show two rows on icons on teh home screen. It was a choice that existed in the setting in OS 6.

When I got my 9930 with OS 7 there was no such setting that I could find, and yet it changed from the factory setting of one row of icons to my previous custom setting of two rows of icons after I had set up my BES and it had completed downloading all of my "previous" custom settings from the server.

I can't even find a way to set it back to one row. I have no idea of such a setting even exists in OS 7 -- or with the default theme.

For me, it doesn't matter. Two rows is what I wanted.

**big samm** · 09-10-2011, 01:58 PM

On the home page press the blackberry button and go to manage panel... From there you can set witch panel you want show or not... Hope that helps you guys...

Sent from my BlackBerry 9900 using Tapatalk

**classact** · 09-10-2011, 02:02 PM

Originally Posted by big samm

On the home page press the blackberry button and go to manage panel... From there you can set witch panel you want show or not... Hope that helps you guys...

Sent from my BlackBerry 9900 using Tapatalk

Actually, that's not the issue. At least not in my case.

Manage Panels just lets you disable Favorites, Meda, etc. Which is what I did. I only have the All panel active. (BTW, this is a great new addition to OS7 in my opinion. I used to hate scrolling past the left-most and right-most icons on my screen to a totaly different panel I didn't want to be dealing with.)

The issue we're discussing, or at least that I was, is that on the All panel it can show one row of icons or it can show two rows of icons. We don't see a way to control which it is, though. In OS6, you could.

**BGK** · 09-10-2011, 02:04 PM

Originally Posted by classact

This may or may not lend insight...

I can't even find a way to set it back to one row. I have no idea of such a setting even exists in OS 7 -- or with the default theme.

For me, it doesn't matter. Two rows is what I wanted.

Not sure if this is what you're asking but if you just position your finger over the blue bar above the rows or trays and slide it down until you have just the rows you want - you can make it 0 rows, 1, 2 or 3. Hope this helps you.

**classact** · 09-10-2011, 02:07 PM

Originally Posted by BGK

Not sure if this is what you're asking but if you just position your finger over the blue bar above the rows or trays and slide it down until you have just the rows you want - you can make it 0 rows, 1, 2 or 3. Hope this helps you.

Well, that was easy! And, yes, it works for me and does answer my question.

I guess now the only question is if it works for the OP and if it will remeber it.

**rrrebo** · 09-10-2011, 02:09 PM

It will. I use only one row of icons.

Posted from my CrackBerry at wapforums.crackberry.com

**BGK** · 09-10-2011, 02:19 PM

Originally Posted by classact

Well, that was easy! And, yes, it works for me and does answer my question.

I guess now the only question is if it works for the OP and if it will remeber it.

Oh that's a good question - alright, I shut my phone off/back on and it remember that I had only 1 row of icons set up so then I pulled my battery and it remembered again

**CrackCargo** · 09-12-2011, 01:16 PM

I have been frustrated by this also! I believe that I "reset" the number of rows by inadvertently stroking the touchscreen when I was using the touchpad. This tip should be included in a summary....thanks.

**world saviour** · 05-11-2012, 10:59 AM

Originally Posted by BGK

Not sure if this is what you're asking but if you just position your finger over the blue bar above the rows or trays and slide it down until you have just the rows you want - you can make it 0 rows, 1, 2 or 3. Hope this helps you.

Thanks a million! I was on the phone with RIM for 2 hours last night, and was about to take my 9930 in for a replacement. CrackBerry heads came through again.

**Mojave** · 05-11-2012, 02:20 PM

You can also go to Options>>Accessibility>>Home Screen Grid Layout. From there you have the options to have it set to Default....1 Column...2 Columns...3 Columns...4 Columns. Not sure if this is what you are looking for or not.

**thecrippler** · 05-28-2012, 10:33 PM

Originally Posted by BGK

Not sure if this is what you're asking but if you just position your finger over the blue bar above the rows or trays and slide it down until you have just the rows you want - you can make it 0 rows, 1, 2 or 3. Hope this helps you.

Wow I love the crackberry community. I had this same issue. Though I feel like an *** since I couldn't figure it out on my own, I am very happy I was able to find what I needed here. Keep up the good work and special thanks to you BGK

**classact** · 05-31-2012, 05:14 PM

Also, once you have it defaulting to the number of rows you want by sliding the title bar up or down with your finger as desired, then any time you like you can scroll onto the title bar and hit the Enter (trackpad), or just tap on the title bar, and it will temporarily expand to the max of three rows while also allowing you to then scroll down to all your icons, yet the default you had set while moving the title bar with your finger will not be affected.

**Chica_Go** · 06-11-2012, 08:28 AM

Originally Posted by BGK

Not sure if this is what you're asking but if you just position your finger over the blue bar above the rows or trays and slide it down until you have just the rows you want - you can make it 0 rows, 1, 2 or 3. Hope this helps you.

You ROCK! lol I can't believe I couldn't figure that out either... there were days it went from one or two rows to zero & it drove me crazy. Thank you!

**Gucci33** · 06-12-2012, 11:30 PM

Is there a way to completely lock the trays?

**rrrebo** · 06-13-2012, 08:07 AM

Not sure what you mean by "lock", but you can remove them completely if you want. From the home screen, hit Menu>Manage Panels. Uncheck the ones you don't want. I only use All and Media.

**Gucci33** · 06-13-2012, 08:20 AM

I don't want any trays at all. Thanks!

**rrrebo** · 06-13-2012, 10:27 AM

Welcome!

**Oke Oluwaseun** · 12-18-2012, 08:55 PM

my blackberry 9930 is coming up with red light and we restore back,what can i do?

**TeaBoy** · 12-19-2012, 02:41 AM

Originally Posted by BGK

Not sure if this is what you're asking but if you just position your finger over the blue bar above the rows or trays and slide it down until you have just the rows you want - you can make it 0 rows, 1, 2 or 3. Hope this helps you.

Thanks learned something new lol, i been wondering how to do that for a while sometimes its 2 row,1 row or 0 row. even when i didn't set it. so i thought it was a issue with my phone itself since it changed like every 3 month lol.