Originally Posted by
ngc123 I just passed the 7-day mark with my Blackberry 9930, and I am sad to say giving serious thought to returning it to Verizon. Never thought I'd be writing this, after enduring the 8330 World Edition for three long years.
Here's a rundown of what's not working:
1. Answering the phone - half the time calls are getting disconnected when I try to open the holster and answer. Not a lot of fun when you're driving or getting an important call from a client. Also a problem - when I open the holster (and calls are connecting) the phone is automatically picking up. What if I wanted to screen that particular caller and let it go to voice mail? Seems like there's no way to open the holster, look at the call, and then choose to answer. :confused:
2. Browser troubles - the interface seems buggy. Touching the screen doesn't work consistently with all websites (I'm talking about major sites with compliant code), button pressing and other execute commands don't work consistently with the touchpad. And then the little blue progress bar is darn near invisible -and I have 20/20 vision. Useless when I'm on the go.
3. Email program behaves inconsistently - when I click to open a message using the touchpad, sometimes it will open the message; other times it will sort the message list by headers or by sender if more than one item can be grouped together. WTH? If I ask to open a freaking message, open the message - don't do other things I haven't asked for. Oh, and if items can be grouped together, sometimes it will group these items together and other times it will just open the message. :mad:
4. Address Book interface - pressing on the touchpad while in a contact's record starts executing commands. Maybe this is part of OS7, I didn't have this problem on my 8330 World Edition running OS5
I am also not happy about the lack of application support, but so much has been said on this already. Just for the record - while this was somewhat excusable on my 8330 World Edition, it should not be happening on a so-called flagship model like the 9330. Not even LinkedIn for us business users???
I've been on the phone with Verizon (useless) and now have a trouble ticket in with Blackberry support. They are suggesting I re-install the OS in case it was corrupted. Having said that, it won't help the poor interface design.
I wanted a physical keyboard, and would have purchased an OS6 phone months ago if it weren't for the crap sound quality. All of this is leaving me very frustrated and disappointed. The keyboard was a must-have, but with all the headaches I am re-thinking this and seriously considering leaving BB for good.
Anyone else having issues?