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  1. CMZ_DL's Avatar
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    Default Need some expert advice please

    Currently on a 9900. Before getting there ive went through a pearl a Storm (actually loved that thing) curve a 9700 a 9780 finally now at 9900 - love it. I have used the same 8GB Micro SD Card through all my devices. On that mem card there are precious pics of my nephew from when he was born (2008) and id like to save them if theres anyway possible. Heres the thing i remember specifically on the storm i had the memory compression enabled and encryption enabled. When i insert to laptop the pics dont even show up at all but on any of my bb devices they show but they wont open it only shows a default greyed out small picture thing (basically cant open it). If you know how i can save these pics and retrieve them please help me out! Truly appreciate it

    Sent from my BlackBerry 9900 using Tapatalk
  2. BigBadWulf's Avatar

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    Encryption is only designed to work in the BlackBerry it's set on. It's a wonderfully secure system, that isn't needed for the vast majority of users.

    The best chance you have is trying to email the image back to yourself. Trying to remove the .rem extension is generally useless, and I'm guessing the phone they were encrypted on is gone.
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  3. CMZ_DL's Avatar
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    Thanks for tip I'm gonna give it a ashot doesn't hurt to try.
    Thanks
  4. dbollman423's Avatar
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    Default Need some expert advice please

    If you back up on your desktop the should appear in the desktop software.

    Sent from my BlackBerry 9930 using Tapatalk
  5. dbollman423's Avatar
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    Default Need some expert advice please

    Or, if you have fixmo tools you can do wireless file transfer. just type the ip address given into your computer's web browser.

    Sent from my BlackBerry 9930 using Tapatalk

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