Microphone not working during phone calls

**boxxy1987** · 10-17-2011, 03:59 AM

Hi Guys,

Don't know if anybody has come across this issue before, but I hope you can Help.

The Microphone does not work during phone calls. If I record a video, the microphone works and records.

I have checked and made sure the microphone is not muted during phone calls, searched everywhere for any other options. Re-installed the OS again. Still no luck

If the problem persists.... may have to get another replacement (Last one had an argument with the floor... and the floor won

)

**parcom2012** · 07-27-2012, 10:28 PM

I have same problem with you, please anybody help as.

I'm in indonesia using unlocked AT&T 9900 Device.

**RoseBud68** · 07-27-2012, 10:47 PM

Originally Posted by parcom2012

I have same problem with you, please anybody help as.

I'm in indonesia using unlocked AT&T 9900 Device.

What OS are you running on the 9900.

**pjmacklin** · 07-27-2012, 11:57 PM

Originally Posted by RoseBud68

What OS are you running on the 9900.

too, what model number is your device, please? the model number is 7 characters and can be found of the original box or the label under the battery.

fyi, I am running os7.1.0.437 with no mic issues. .391 reportedly works well, too.

**sedalia066** · 07-28-2012, 04:33 AM

Lots of people are havuing mic issues with OS 7.1 above .4xx on ATT. There are threads about this problem in the forums.

If not ATT then report your OS for more help.

**Phill_UK** · 07-28-2012, 04:57 AM

Originally Posted by parcom2012

I'm in indonesia using unlocked AT&T 9900 Device.

I rest my case...

**parcom2012** · 07-28-2012, 07:38 AM

Originally Posted by pjmacklin

too, what model number is your device, please? the model number is 7 characters and can be found of the original box or the label under the battery.

fyi, I am running os7.1.0.437 with no mic issues. .391 reportedly works well, too.

Hy, Model number is RDY71UW Made in Mexico, i got it 3 days a go and it's really new. Please, maybe you can tell me where i can download the 7.1.0.437 or .391 os without no mic issues, because i have try :

9900jAllLang_PBr7.1.0_rel1310_PL5.1.0.319_A7.1.0.3 91_Rogers_Wireless_Inc
9900jAllLang_PBr7.1.0_rel1646_PL5.1.0.393_A7.1.0.5 23_Telkomsel
9900M_PBr7.0.0_rel2392_PL5.0.0.733_A7.0.0.576_AT_T
9900M_PBr7.1.0_rel1716_PL5.1.0.415_A7.1.0.569_Clar o_Dominican_Republic
9900wapijAllLang_PBr7.1.0_rel1461_PL5.1.0.345_A7.1 .0.437_China_Unicom

but all still same, so now i'm using the last firmware .569
i can hear my voice if i play video recorder, but i can't if using "voice note recorder" and the big problem, people can't hear my voice when making call.

*sorry for my bad English i hope you can understand what I mean.

**pjmacklin** · 07-28-2012, 08:18 AM

Originally Posted by Phill_UK

I rest my case...

thought you were tired of talking about it?

in deference to your point, checked. 9900 was delayed due to hardware issues, not just att. from what I've found, there are no specifics regarding att's delay in adopting the 9900. there are a number of folks in specific areas using os7.1 with no issue. there are at least a few using older os7.1 releases with no issue.

considering the above, if what you say is true, there's possibly some correlation between mic issues and att device model numbers (there are 4: RDE71UW, RDE72UW, RDY71UW & RDY72UW). only have 2 model numbers, so far, both different.

lastly, as I tried pointing out earlier, the os7.1 mic issues are not isolated to the 9900. there are 9810 owners experiencing issues. so, for as much as you feel validated, your point is equally...invalid!

keep thumping your chest though! look forward to your continued interest and assistance on this.

**Legal Eagle** · 07-28-2012, 08:42 AM

Originally Posted by pjmacklin

thought you were tired of talking about it?

in deference to your point, checked. 9900 was delayed due to hardware issues, not just att. from what I've found, there are no specifics regarding att's delay in adopting the 9900. there are a number of folks in specific areas using os7.1 with no issue. there are at least a few using older os7.1 releases with no issue.

considering the above, if what you say is true, there's possibly some correlation between mic issues and att device model numbers (there are 4: RDE71UW, RDE72UW, RDY71UW & RDY72UW). only have 2 model numbers, so far, both different.

lastly, as I tried pointing out earlier, the os7.1 mic issues are not isolated to the 9900. there are 9810 owners experiencing issues. so, for as much as you feel validated, your point is equally...invalid!

keep thumping your chest though! look forward to your continued interest and assistance on this.

It does seem odd that 99% of the people suffering from this issue are AT&T users and even odder that the problem seems to be regional.

Mic problems with OS 7.1 - straight versions or hybrids

Is it a case of a batch of defective hardware distributed by AT&T to certain areas of the States ?

Seemingly not as the OP in the thread linked above had no problems where he lives but got the issue when he changed location.

Logically it would seem to be related to the AT&T network, but as to why, greater minds than mine are needed to supoply the answer.

**parcom2012** · 07-29-2012, 10:15 AM

Oh god, it's so complicated. and make bad experience for this bb 9900.

**trd09** · 07-29-2012, 12:02 PM

7.1.0.437 is the way to go

AT&T 9900 here and had mic issues with most .4xx+ builds with the exception of this one. Because I've been so happy with this os, have not upgraded since.

**parcom2012** · 07-29-2012, 05:52 PM

Originally Posted by trd09

7.1.0.437 is the way to go

AT&T 9900 here and had mic issues with most .4xx+ builds with the exception of this one. Because I've been so happy with this os, have not upgraded since.

but where is your location? maybe "location" cause this problem too.

**trd09** · 07-29-2012, 07:47 PM

Originally Posted by parcom2012

but where is your location? maybe "location" cause this problem too.

MA (Northeast) USA

There is discussion whether it's AT&T specific hardware or geographic differences. While the jury is out, I CAN say that I had the issue before with other builds, and never once with .437.

**Phill_UK** · 07-29-2012, 07:54 PM

Originally Posted by trd09

MA (Northeast) USA

There is discussion whether it's AT&T specific hardware or geographic differences. While the jury is out, I CAN say that I had the issue before with other builds, and never once with .437.

You won't have that issue with .437 because it's such an ancient build, it's verging on OS7.0