1. Shifty88's Avatar
    I've been getting random reboots. This is the first time ever since I've had this phone. I remember hearing about it around here before but I can't find the topic anymore. I tapped on the battery case and that caused it to reboot. Is there a fix for this? stuff the battery case with padding? Haha!

    Sent from my BlackBerry 9900.
    09-02-12 10:31 PM
  2. Diok_Mhf's Avatar
    "A paper shim on the side of the battery away from the contacts can fix this".

    if not try wiping device and reloading os
    09-02-12 11:01 PM
  3. Shifty88's Avatar
    So I'll wanna put paper at the end of the battery closest to the top of the phone?

    Sent from my BlackBerry 9900.
    09-03-12 12:13 AM
  4. Diok_Mhf's Avatar
    So I'll wanna put paper at the end of the battery closest to the top of the phone?

    Sent from my BlackBerry 9900.
    or you can put a business card between the battery and battery door.. let us know if it helps
    09-03-12 09:13 AM
  5. diesel7390's Avatar
    Hahaha no, random reboots is causing me lose battery! :P

    Sent from my BlackBerry 9780 using Tapatalk
    09-03-12 09:28 AM
  6. Shifty88's Avatar
    Sometimes I wanna give up on RIM. It no longer reboots when I tap the door like before. So annoying.

    Sent from my BlackBerry 9900.
    09-03-12 11:20 AM
  7. BigwhiteUK's Avatar
    just think, tap the door to reboot, saves taking the battery out!
    09-03-12 11:22 AM
  8. Shifty88's Avatar
    Yeah it's great not knowing if it's rebooting in the holster or not. Gotta check every 10 minutes to make sure it isn't off.

    Sent from my BlackBerry 9900.
    09-03-12 12:00 PM
  9. ksanfeliz's Avatar
    Same thing is happening to me and my battery go off. I went yesterday to a gas station and the cashier ask me if I have problem with the random rebooting.
    09-03-12 07:12 PM
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