[shirishcx13]

Just bought a new sim free bold 9900, had a lot of issues within the first 2 days.
All I did was install some apps from app world.
I was facing battery drain, heating, screen flickering, non reponsiveness during charging, that bugger processing timer showing up repeatedly.

Took it to the service center and they did a security wipe.
Phone works good now but some factory build apps are missing- especially the digital compass utilising the magnetometer.


I was unable to find it for download at the app store.
I checked in device search, applications list, all folders, home screen and hidden icons. It is nowhere.

Please let me know how to get it back again.
Do i need to replace my phone?

Device info

My carrier: I'm using a sim from Airtel (India)

Model info and OS version: Bold 9900, OS 7.0 Bundle 1346 (v7.0.0.261 platform 5.0.0.464)


Apps and free space:
Post the security wipe I have not installed any other apps, only restored my contacts, memos, call logs, sms history and built in media storage.
I have 196 MB of free application storage right now and 6GB free built in media storage.

I really loved that compass!!



[Dayvidpriddy]

You are able to delete built in 0S 7 apps (some of them anyways) if you want...the place you took it to probably also manually deleted built in apps. If you reinstall the OS you will get them back.

[shirishcx13]

Ok. Now where exactly do I reinstall/download the OS from?

[Dayvidpriddy]

You can get it from your mobile carriers site or from BlackBerry's site. If you need help reinstalling I suggest you call tech support for your mobile carrier. It can be kinda difficult if you have never done it before.

[mhw100]

Posted from my CrackBerry at wapforums.crackberry.com

Before loading a non-carrier specific OS you should read the Blackberry 101 documentation loacted in this forum.

[shirishcx13]

I have done it before, on my old blackberrys, from the BB site itself. But I cannot find any link for OS 7 download/ install there. As for the carrier, they do not have anything at present.

Do you know of any OS 7 download link on the BB site?

[bustermin]

You could also try BlackBerry Desktop Manager, click Applications and see if it is in the list and reinstall it. If not then reinstll the OS as mentioned before.

[mhw100]

Posted from my CrackBerry at wapforums.crackberry.com

I usually google a string like: blackberry device software which brings you to the blackberry site with a list of the carriers. Fro there choose say Rogers in Canada and it will let you download .261.

Posted from my CrackBerry at wapforums.crackberry.com

[bustermin]

you could also try refreshing the "Core Apps" as a last resort before reinstalling the OS. Here is a link that shows how to do it.

KB28038-BlackBerry App World hangs after clicking My World or BIS Email Setup will not connect after switching to a BlackBerry 7 smartphone