[LiteBulb]

can u help me run the below test?

1) device has password set.
2) at home screen, hit the "K" key.
3) device is now locked.
4) screen and keypad lights will be out.
5) now, see if the top four buttons (call, menu, escape, hangup) are completely off, or are they very very dim.

i realised that the top four keys doesnt turn off completely. it stays lit but at a very very dim state. however, they will go off when i hit the keypad lock button.

[editionfws]

Strange. Just tested mine and they go completly out. I turned off all the lights in the room just to make sure it wasn't just very dim.

[byul]

Tried to replicate it and all my keypad + the four button goes completly off.

[LiteBulb]

then i guess its just my device.

i'll snap a picture to illustrate later at night

[MrChiezy]

Yeah, it's defintly your device, mine doesn't have that problem either.
I would be weird if the backlight was lightin up constantly.

[Atentozedten]

Yep seems like it is your device at this point. I tried this on 2 different devices and couldn't replicate the issue.

Sent from my 'Tool' not the 'Toy'

[tre5tackz]

then i guess its just my device.

i'll snap a picture to illustrate later at night

That happens to me every OTHER battery pull. It's a software issue, but a minor one.

- I'm on 7.1.0.318

[linuxbbm]

Never experienced that, that looks annoying!

[LiteBulb]

I tried to take a picture, but it was too dim to be seen thru the camera.

Bahhh, at least it goes off the minute i hit the keypad lock switch.

[dustanh]

I followed your steps and could not duplicate either. What are your screen display settings? Restore display settings to default then try again.