1. beccahaes9's Avatar
    My keyboard's keys dont all type what they are supposed to the very first time clicking them; i would have to press the H key a thousand times before it would respond.

    My trackpad works perfectly on the home screen, but as soon as i open an application such as BBM it stops working.

    What should I do?! Help ASAP please!!!

    Not sure if i should call or go to Rogers, if i should get the trackpad fixed, or if i should reset my phone.

    LET ME KNOW GUYS!!! THANKS

    YOU CAN EMAIL ME AT [email protected]
    08-24-13 09:50 AM
  2. goodayeh's Avatar
    Did this start suddenly ?

    Do a search for replacing the keyboard .
    Sometimes cleaning & reinstalling solves the problem .
    ( try this before ordering a new one )

    Make sure you have updated the OS to latest version .
    08-24-13 09:58 AM
  3. beccahaes9's Avatar
    It started last week. I know a guy near me who can replace the keyboard and track pad if its needed, although i feel asif it is more of a software problem.
    08-24-13 10:03 AM
  4. goodayeh's Avatar
    Do a wipe and update the OS before atempting anything else.
    When you reinstall the OS try it without any apps.
    If you see that it works install apps.1 at a time and test to see if everything is working.
    08-24-13 02:25 PM
  5. FF22's Avatar
    Did you get the phone wet or damp?

    How old is the phone?
    08-26-13 09:30 AM
  6. texn884's Avatar
    go here to get a full keyboard new: I just replaced mine last night and took me a total of 10 minutes I got the tools for it also. So simple

    Buy cell phone repair parts, blackberry parts, Samsung Parts, HTC replacement screen, wholesale & retail
    08-26-13 10:03 AM

Similar Threads

  1. Help. My browser can't load YouTube mobile site anymore.
    By jaylysf in forum General BlackBerry News, Discussion & Rumors
    Replies: 4
    Last Post: 02-24-14, 02:10 AM
  2. Application download problems on my Bold 9780.
    By aneupanenepal in forum BlackBerry Bold Series
    Replies: 6
    Last Post: 09-06-13, 11:22 PM
  3. Replies: 29
    Last Post: 09-01-13, 12:48 PM
  4. Replies: 3
    Last Post: 08-28-13, 09:12 AM
  5. Got help from the Apple store!
    By chickenman18 in forum BlackBerry Z10
    Replies: 16
    Last Post: 08-25-13, 12:25 PM
LINK TO POST COPIED TO CLIPBOARD