Keyboard has intermittent key press problems
I have been having some interesting keyboard problems for the past week. I didn't change anything and I can't think of any notable event to point out as a possible cause (except for extreme fog that we've had recently).
My keyboard seems to skip letters sometimes. If I type at my normal fast speed, I will find that many of the letters simply don't register at all.
If I slow down and apply heavier pressure on each key as I type, I can bring the success rate much higher, but it's still not perfect.
Don't get me wrong, this isn't a lag issue. The key presses are simply never registered.
I've wiped and installed two different OSes to no avail.
Has anyone experienced this before? Do I have to send my phone in for repairs? They estimate 6 weeks, and I can't fathom being without my phone for 6 weeks.
- CrackBerry Newbie
03-24-12, 08:34 PM #2
- 1 Posts
i have the same issue as you , my "e" and "a" buttons dont work unless i put a lot of effort to it and this is getting really annoying and there is no repair center near where i live so i would have to mail it in and i cant be without a phone
anybody know any fixes?
I find it's inconsistent for me. Today the problem is less evident than yesterday. I also find that after heavy typing use of the phone, the problem mostly goes away for some time... But if I leave the phone alone for a full day with no typing at all, the problem returns.
It's almost like the contacts below the keyboard need to be "warmed up" in a sense.
Do you find that as well? Like if you were to press the button in question many times in a row, does the hit rate change at all?
- CrackBerry Genius
03-26-12, 11:14 PM #7
- 1,888 Posts
- CrackBerry Abuser
03-27-12, 01:47 AM #8
- 315 Posts
I had a similar problem. My space bar and my N key would either not register, or they would double register. This persisted throughout a number of OS Updates. Originally, it was just the space bar and it didn't happen very often, but when the N key started, I began a search for a solution. And I fixed it today, want to know how?
New keyboard membrane. It's a physical issue, not a software issue. I bought a new OEM membrane and keypad off of ebay and swapped the pieces. Works like a charm now. Buttons feel like new and there is absolutely no skipping or double registering happening now.
Of course, doing this is only a viable option if you are comfortable with tearing apart your device. Otherwise, you're going to have to send it in, since it's a hardware issue.
- CrackBerry Master
03-27-12, 08:00 AM #10
- 1,197 Posts
- ask and you shall receive
id have to think thats its a keyboard issue. if u take it somewhere to get it taken apart and cleaned that should to the trick, and if it doesnt id think that a new keyboard would be the solution. when i had my 9700 i bought a new housing/keyboard kit and found a how to video on youtube as to how to change it and it worked like a charm. maybe u wanna see about attempting that to avoid a 6 week wait, when its pretty much a 10 minute job
- CrackBerry Abuser
03-27-12, 11:42 AM #11
- 315 Posts
BUT. If you are a DIY'er, its cheap, easy, and fast. Keyboard works like new.
Another thing. It wasn't dirty underneath, so I believe this is a premature wearing out of the membrane style buttons, not a dirt issue. There is a rubber cover over the buttons themselves, so there was nothing to "clean out".
Thanks so much for that information, as I think it confirms my suspicions.
The funny thing is that my problem has gone away now. I found out that the place where the keyboard ribbon connects to the main board is under the back and 'U' keys on the keyboard, so I applied some extra pressure in that area a few times to see if maybe the ribbon had come loose.
Aside from that, I also used some compressed air but I was very tame with it as I didn't want to accidentally blow a key right off (so I don't really think this part did much).
The problem is 95% gone now, and I only experience some oddities with the M and Left Shift buttons from time to time. But I can definitely live with that.
I did try to find a keyboard membrane just in case I had to do something with it but I couldn't actually find one... Care to provide a link just in case it might come in handy in the future?