[tien_xu]

I do not if there was a previous post about this but anyway..I SERIOUSLY NEED SOME HELP!!:smileysad:

My blackberry bold 9900 is literally 3 MNTHS AND A DAY old and I have a serious issue. Can someone please help me.

The screen goes black after the backlight comes on but the light does not return. Everything is functioning like I get notifications, I receive calls and bbm's but the thing is I can't check them because the screen is black. There is static as well at the top but it it is black and blurry

What would work sometimes is if I do a battery pull but that is rare. Also if I lock the screen then wait a while and then press any button between the end call and receive it would come back on. But that is becoming rare as well. The system on the phone is full functional but its the screen that stays black. What do you think is the problem? Can you please help me out.

What is the problem can someone please help me.

[goodayeh]

When did it start happening ? Have you updated the OS ?

[tien_xu]

When did it start happening ? Have you updated the OS ?

No, one time my 9900 shutdown and when i start it, nothing happen, the screen only Black and i can't see anything.

I think the problem from the Flash.

[goodayeh]

Try updating your OS.
Here is a link for instructions :
http://forums.crackberry.com/blackbe...bility-850633/

( you can use any version of OS)

I think a newer version should solve your problem.

Good luck.