- CrackBerry Newbie
- 2 Posts
Help I can't back up my Bold 9900 again
Can anyone help me please, for the last few months every time I try to back up my Bold 9900 it just hangs when its almost done! Have reinstalled the Desktop software and tried it on a different computer but still the same.
Any suggestions on how I can get around this.
Thanks in advance
- 12-08-2012, 02:41 PM #2
i would guess might be something corrupted on your phone.. remove sd card if inserted and try again.. or wipe your device reinstall latest os and re-try backupGod, Forgives I Dont.. BB Abuser...
- CrackBerry Genius
12-08-2012, 06:51 PM #4
- 4,084 Posts
Try a selective backup.
I would start with the simple things like contacts, then try just sms/mms messages, and so on till you find the corrupted part of your backup. Then do a selective backup with everything that's not corrupted. Reinstall the OS, restore the backup, then see if it will do a complete backup. I've had this problem before(my corruption was in my emails), and this is how I fixed it. Now my 9900 will do complete backups with no problems.Cell Phone History:Motorola Bag phone > Motorola Star Tac gen1 > Motorola Star Tac gen 2 > Motorola Razr > BlackBerry Pearl > Iphone gen1 > BlackBerry Curve > BlackBerry Torch > BlackBerry Torch II > BlackBerry Bold 9900 > BlackBerry Z10
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