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  1. toksyk's Avatar
    CrackBerry Newbie

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    2 Posts
    Thread AuthorThread Author   #1  

    Default Help I can't back up my Bold 9900 again

    Can anyone help me please, for the last few months every time I try to back up my Bold 9900 it just hangs when its almost done! Have reinstalled the Desktop software and tried it on a different computer but still the same.

    Any suggestions on how I can get around this.

    Thanks in advance
  2. Diok_Mhf's Avatar
    CrackBerry Abuser

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    413 Posts
    Global Posts
    447 Global Posts
    #2  

    Default

    i would guess might be something corrupted on your phone.. remove sd card if inserted and try again.. or wipe your device reinstall latest os and re-try backup
    God, Forgives I Dont.. BB Abuser...
    Thanked by:
    toksyk (12-08-2012) 
  3. toksyk's Avatar
    CrackBerry Newbie

    Posts
    2 Posts
    Thread AuthorThread Author   #3  

    Default

    I was hoping I wouldn't need to wipe out everything but its getting quite frustrating now.

    Thanks for response
  4. homer1475's Avatar
    CrackBerry Genius

    Posts
    4,111 Posts
    #4  

    Default

    Try a selective backup.

    I would start with the simple things like contacts, then try just sms/mms messages, and so on till you find the corrupted part of your backup. Then do a selective backup with everything that's not corrupted. Reinstall the OS, restore the backup, then see if it will do a complete backup. I've had this problem before(my corruption was in my emails), and this is how I fixed it. Now my 9900 will do complete backups with no problems.
    Cell Phone History:
    Motorola Bag phone > Motorola Star Tac gen1 > Motorola Star Tac gen 2 > Motorola Razr > BlackBerry Pearl > Iphone gen1 > BlackBerry Curve > BlackBerry Torch > BlackBerry Torch II > BlackBerry Bold 9900 > BlackBerry Z10

    If you think my post helped you, please click the "Thanks" button over there!! -->

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