Welcome to the CrackBerry Forums Create Your Account or Ask a Question Answers in 5 minutes - no registration required!
Results 1 to 4 of 4
  1. toksyk's Avatar
    CrackBerry Newbie

    2 Posts
    Thread AuthorThread Author   #1  

    Default Help I can't back up my Bold 9900 again

    Can anyone help me please, for the last few months every time I try to back up my Bold 9900 it just hangs when its almost done! Have reinstalled the Desktop software and tried it on a different computer but still the same.

    Any suggestions on how I can get around this.

    Thanks in advance
  2. Diok_Mhf's Avatar
    CrackBerry Abuser

    413 Posts
    Global Posts
    447 Global Posts


    i would guess might be something corrupted on your phone.. remove sd card if inserted and try again.. or wipe your device reinstall latest os and re-try backup
    toksyk likes this.
  3. toksyk's Avatar
    CrackBerry Newbie

    2 Posts
    Thread AuthorThread Author   #3  


    I was hoping I wouldn't need to wipe out everything but its getting quite frustrating now.

    Thanks for response
  4. homer1475's Avatar
    CrackBerry Genius

    4,360 Posts


    Try a selective backup.

    I would start with the simple things like contacts, then try just sms/mms messages, and so on till you find the corrupted part of your backup. Then do a selective backup with everything that's not corrupted. Reinstall the OS, restore the backup, then see if it will do a complete backup. I've had this problem before(my corruption was in my emails), and this is how I fixed it. Now my 9900 will do complete backups with no problems.

Similar Threads

  1. HELP - Can't back up my playbook
    By kcmagnet in forum BlackBerry PlayBook
    Replies: 14
    Last Post: 01-21-13, 02:35 PM
  2. BB has water damage now I can't back up my data. HELP!
    By ch420013 in forum BlackBerry Curve 8900
    Replies: 2
    Last Post: 09-07-11, 03:58 PM
  3. help backing up my bold
    By liba in forum BlackBerry Bold 9000
    Replies: 4
    Last Post: 08-31-10, 12:43 PM
  4. error back up my bold, please HELP...
    By abban in forum BlackBerry Bold 9000
    Replies: 13
    Last Post: 06-18-10, 10:28 PM
  5. Can I back up my address book to my PC?
    By Berryblackuser in forum BlackBerry Curve 83xx
    Replies: 6
    Last Post: 08-26-09, 06:07 PM

Posting Permissions