help with device wipe

**jrocke0w0** · 05-27-2012, 11:07 PM

Ok I recently did a security wipe of "user installed applications" and it wiped battery saver and device analyzer!? I thought this was part of the OS? Can anyone shed some light on this for me? Is there a way to get them back without re-loading the OS? I'm on 9900/7.1.0.391

**pkcable** · 05-27-2012, 11:57 PM

I don't think those are native apps. I believe those are 3rd party apps. Do a search at App World and you should be able to find them.

**blackberry-unlocking710** · 05-28-2012, 06:03 AM

Some of the apps added to the OS version you are using, you can find those apps and reinstall them.

**gtiffany** · 05-28-2012, 05:52 PM

Check My World on AppWorld, then look at Uninstalled apps. You should find them there and be able to re-download them.

**Phill_UK** · 05-28-2012, 06:44 PM

Battery Saving Mode and Device Analyzer are not 3rd party apps, nor are they available on App World. Device Analyzer is a core module, and Battery Saving Mode is embedded into the OS.

Try resending your service books and see if they return.

**jrocke0w0** · 05-28-2012, 08:39 PM

Tried resending service books. No dice. And they are not in appworld. Starting to think that an os reload may be my only option

**BigBadWulf** · 05-28-2012, 09:07 PM

Reinstall the same OS, just like you did the first time. The missing modules that deleted will install again.

**estro22** · 05-28-2012, 09:08 PM

Originally Posted by jrocke0w0

Tried resending service books. No dice. And they are not in appworld. Starting to think that an os reload may be my only option

I had this problem as well, plug you device and run AppLoader, click next without changing a thing and it will add device analyzer.

If you don't know where is the AppLoader look at my blog(first post).

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