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Old 12-30-2011, 02:02 PM
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Angry help!!! blackberry 9900 is eating its own memory. please help, from 1.2gb to 2.0mb

i had 1.2gb free on my blackberry, this was built-in memory

i only took a few pictures with my phone and only download apps such as whats app, Facebook, and screenmuncher.

once i used 200mb of memory on my phone, it said that i did not have any memory left.
i was suppose to have well over 800mb worth of memory.

i tried deleting pictures, but still i was not allowed to take as many as i had deleted.

today i deleted everything off my phone. it said i had 42mb left. i took about 10 pictures and it said i have 2.0mb left.
i deleted those 10 pictures and it still says i still have 2.0mb left of free built in memory.

this is reallly annnoyyyingggg me!!! so much. i have deleted everything and have 2.0mb worth of memory left. I don't understand how it got from 1.2gb to 2.0mb

i haven't put a memory card into it and i don't want to because it may do the same thing.

i feel like throwing it at a wall, its just eaten all its memory

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Old 12-30-2011, 02:07 PM
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Use a memory card for your media, it won't do the same thing... and try a battery pull.
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Old 12-30-2011, 02:41 PM
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Use an Sd card and do Battery pulls with the phone still on!

Then get rid of Apps you don't use.

Then Connect to Blackberry Desktop which you should have on your computer and back it all up.

Also Whats App was playing up on my phone so I removed it.

Good Luck!

and look for all updates
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Old 12-30-2011, 03:31 PM
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Dude, feed your poor 9900 once and a while then.
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Old 12-30-2011, 06:30 PM
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Quote:
Originally Posted by skywalker123 View Post
i had 1.2gb free on my blackberry, this was built-in memory

i only took a few pictures with my phone and only download apps such as whats app, Facebook, and screenmuncher.

once i used 200mb of memory on my phone, it said that i did not have any memory left.
i was suppose to have well over 800mb worth of memory.

i tried deleting pictures, but still i was not allowed to take as many as i had deleted.

today i deleted everything off my phone. it said i had 42mb left. i took about 10 pictures and it said i have 2.0mb left.
i deleted those 10 pictures and it still says i still have 2.0mb left of free built in memory.

this is reallly annnoyyyingggg me!!! so much. i have deleted everything and have 2.0mb worth of memory left. I don't understand how it got from 1.2gb to 2.0mb

i haven't put a memory card into it and i don't want to because it may do the same thing.

i feel like throwing it at a wall, its just eaten all its memory

Hello my 1st ? Is have u clean ur memory on ur phone next time don't delete ur pics apps n vids hold delete ur browser history even the push content n clean ur call logs n messages n then hold down the alt key n type lglg ur event log will appear click menu n clear log then pull ur battery put it back n after 10 seconds and when power up look at ur memory u should b good to go
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Old 12-30-2011, 06:42 PM
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Quote:
Originally Posted by moemoes38 View Post
Hello my 1st ? Is have u clean ur memory on ur phone next time don't delete ur pics apps n vids hold delete ur browser history even the push content n clean ur call logs n messages n then hold down the alt key n type lglg ur event log will appear click menu n clear log then pull ur battery put it back n after 10 seconds and when power up look at ur memory u should b good to go
All that will do is release a small amount of Application Memory... not Device Memory.
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Old 12-30-2011, 08:53 PM
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Are you talking about app storage or built in media storage? I'm confused because you said you used to have 1.2GB free but that's much less than the built in media storage and much more than the app storage. See attached screenshot of mine.

Sent from my Big Red BlackBerry 9930
Attached Images
File Type: jpg QL_11123094745.jpg (86.9 KB, 51 views)
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Old 12-30-2011, 09:11 PM
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Check the size of the .dat files in /device memory/appdata/rim/media

Appdata is a hidden folder, so you'll have to change the filanager prefrences for it to show up.

If you have no media card I'm guessing those files are in the 500+mb range. Its safe to delete the .dat files, they are indexed thumbnails. (They will recreate and repopulate with new thumbnails as you access pictures etc.)

And if you are subscribes to any podcasts check to see if they are set to auto download

Last edited by nah.uhh; 12-30-2011 at 09:14 PM.
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Old 12-31-2011, 11:09 AM
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Quote:
Originally Posted by kjjb0204 View Post
Are you talking about app storage or built in media storage? I'm confused because you said you used to have 1.2GB free but that's much less than the built in media storage and much more than the app storage. See attached screenshot of mine.

Sent from my Big Red BlackBerry 9930
its not app storage its built in media storage, i was suppose to have 6.2gb when i first got my phone but it kept going down, i never noticed until i saw 1.2gb left. Then i kept an eye on it and it kept going down every day. i really dont know whats going on, im not going to delete my apps i dont even have that many, my brother has the same phone and he does not have this problem. he has 5.4gb of built in media memory left
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Old 12-31-2011, 11:20 AM
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It could be that you have some poorly written software on your device and your brother does not.
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Old 12-31-2011, 11:25 AM
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One thing I do all the time (because I'm slightly obsessed with free memory) is on my PC, I use a program called WinDirStat to show me every directory and file size. You can use it to see any attached storage device. Use that or a similar utility to see what's on your internal storage. Or, as mentioned above, open Files application, click File Folders, then click menu then Show Hidden. Click on Device and see what's there that shouldn't be.
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Old 12-31-2011, 02:38 PM
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Quote:
Originally Posted by skywalker123 View Post
its not app storage its built in media storage, i was suppose to have 6.2gb when i first got my phone but it kept going down, i never noticed until i saw 1.2gb left. Then i kept an eye on it and it kept going down every day. i really dont know whats going on, im not going to delete my apps i dont even have that many, my brother has the same phone and he does not have this problem. he has 5.4gb of built in media memory left
Did you even read my post or check the size of your thumbnail .dat files?
Do you have a media card installed? Does your brother? I'm guessing you don't and your brother does and your thumbnails are eating your memory.

But I can't help you if you don't check for yourself

Last edited by nah.uhh; 12-31-2011 at 08:19 PM.
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Old 01-01-2012, 07:22 AM
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Quote:
Originally Posted by nah.uhh View Post
Did you even read my post or check the size of your thumbnail .dat files?
Do you have a media card installed? Does your brother? I'm guessing you don't and your brother does and your thumbnails are eating your memory.

But I can't help you if you don't check for yourself


i dont have a media card, but i put my brother media card into my phone, he had 1.4gb free on it and after 20minutes it dropped down to 1.2gb while i had it in my phone. my phone is just eating them up and im so confused, i deleted all my apps now
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Old 01-01-2012, 07:28 AM
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by the way, is it possible for blackberries to get a virus??
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Old 01-01-2012, 08:52 AM
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Quote:
Originally Posted by skywalker123 View Post
i dont have a media card, but i put my brother media card into my phone, he had 1.4gb free on it and after 20minutes it dropped down to 1.2gb while i had it in my phone. my phone is just eating them up and im so confused, i deleted all my apps now
Memory will go up and down while using the RIM OS. It always has and best to just ignore it as it is not a problem. As it needs more memory it will dump what it does not need. Momey and the amount free is NOT static on RIM devices, it changes all the time, ignor it unless you are having a problem.

Like the others said you NEED to get you a Micro-SD card, they are cheap and there is little excuse to not keep you data on one to leave the memory open on your device.

Quote:
Originally Posted by skywalker123 View Post
by the way, is it possible for blackberries to get a virus??
You will find little to no problems with viruses on RIM devices. There are just none around to worry about.

You need to relax and enjoy your device. You are obcessing on things so badly you have ruined you enjoyment of owning the phone!

Save your worry for things like waking up in the morning and your phone is bricked!
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Bold 9930/9900   help!!! blackberry 9900 is eating its own memory. please help, from 1.2gb to 2.0mb

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