05-26-13 07:11 AM
tools
  1. Selina92's Avatar
    Selina92
    Hi,

    I downloaded something from blackberry app stores which froze so I had to pull the battery. Now when I put it back in it only loads to about 75% and freezes (it stayed like this overnight).

    I've tried to go onto the PC desktop software, but it doesn't seem to recognise that I've attached my phone...

    HELP!!

    Selina.
    05-26-13 06:57 AM
  2. kbz1960's Avatar
    kbz1960
    Doesn't Matter
    Can you get it to boot in safe mode and then remove the app?

    BlackBerry 101: Safe Mode | CrackBerry.com
    05-26-13 07:07 AM
  3. Selina92's Avatar
    Selina92
    I've tried, but nothing seems to happen. Looks like I've managed to connect it to the desktop software without the battery, just waiting for it to update and fingers crossed!
    05-26-13 07:11 AM
« Need some berry senior here to help me out.... | Help: White screen on Blackberry Maps »

Similar Threads

  1. Frozen on black screen? Any else?
    By mcschulz in forum BlackBerry Storm Series
    Replies: 3
    Last Post: 12-31-10, 11:06 AM
  2. Tour frozen on load up screen.
    By Fusion528 in forum BlackBerry Tour 9630
    Replies: 2
    Last Post: 10-18-10, 08:59 PM
  3. Tour 9630 reboot frozen on white screen with timer, please help!
    By possley in forum BlackBerry Tour 9630
    Replies: 5
    Last Post: 03-27-10, 11:52 PM
  4. Tour 9630 reboot frozen on white screen with timer, please help!
    By possley in forum General BlackBerry News, Discussion & Rumors
    Replies: 3
    Last Post: 02-12-10, 10:58 AM
  5. Icons frozen on home screen....help
    By dlwask in forum BlackBerry Bold Series
    Replies: 3
    Last Post: 04-13-09, 12:47 PM
LINK TO POST COPIED TO CLIPBOARD