1. G0dwulf's Avatar
    Are these two actions same? I am trying to delete IT policies on my device...
    01-09-13 06:01 PM
  2. BigBadWulf's Avatar
    Yes, they both accomplish the same thing. Keep in mind, without a backup, you'll lose every personal item. Both settings and information. Since you'll have Desktop open anyway, use the reset option found when hitting the ? in the right top corner, then restore selectively from the backup made prior when done.
    01-09-13 10:09 PM
  3. Phill_UK's Avatar
    Only the factory reset will remove an IT Policy... a Security Wipe will not.
    I don't believe you have any IT Policies to remove though. The reason you are only seeing BES email setup is because you don't have a  data plan.
    BigBadWulf likes this.
    01-10-13 12:02 AM
  4. Phill_UK's Avatar
    To check whether you have an IT Policy enabled, try this...

    Options > Device > Device and Status Information > type BUYR and scroll down to the bottom

    If you see IT Policy: disabled, then you don't have one.

    01-10-13 12:29 AM
  5. BigBadWulf's Avatar
    Thanks Phill! I should have specified the IT policy wouldn't be removed with the OP's methods.
    01-10-13 06:20 AM
  6. hilga007's Avatar
    Thanks Phill! I should have specified the IT policy wouldn't be removed with the OP's methods.
    Are you saying that I cannot use BBSAK to remove an IT policy at all? I've tried the elevated command line method of loader.exe /resettofactory in Windows 8 x64 and get the "RIM Loader Console" with a blinking cursor and nothing else.
    08-16-13 02:39 AM

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