Facebook places doesnt work! Help?!

**Joshhwahh** · 02-03-2012, 04:49 AM

Hi, my facebook places doesnt work, i can go onto it but when i click 'check in' it says 'acquiring your location' for about a minute then says 'Unable to retrieve your location. your location is temporarily unavailable please try again' I have the 9900 and the latest version of facebook, on T-Mobile UK.... Can anybody help?!

**TrespassersW** · 02-03-2012, 05:37 AM

Have you input your TCP/IP settings?
Options/Device Advanced System Settings/TCP/IP

For a T-Mobile contract user they are:-
APN: general.t-mobile.uk
User Name: user
Password: mms

**Joshhwahh** · 02-03-2012, 05:51 AM

Thanks for the reply... But this didnt work, i am on pay as you go...

**TrespassersW** · 02-03-2012, 06:16 AM

The pay as you go settings will be different. T-Mobile should be able to give them to you.

**belfastdispatcher** · 02-03-2012, 07:21 AM

Bare in mind Facebook has been playing up recently, often I can't access the website from a laptop, was noted on cnet as well.

**paulsdv** · 02-03-2012, 09:07 AM

try it outside? mine does this too sometimes when it cannot get a gps location

**Spaceman__Spiff** · 05-08-2012, 01:09 PM

I downloaded the latest Facebook upgrade (3.0.0.17) a couple days ago and ever since I cannot get my Facebook Places to work.

Yes, my Location is turned on in my Advanced Settings.
Yes, my "share my location with Facebook" option is checked.
Yes, my Maps address recognition is turned on.
Yes, I've run the GPS fix-location test.
Yes, I'm attempting it outside.
Yes, I've uninstalled Facebook & reinstalled it.

My carrier is Verizon. I'm using a BlackBerry Storm 2 (9550).

What's wrong???

Thanks,
John

**Chrysalis1156** · 05-08-2012, 03:27 PM

Originally Posted by Spaceman__Spiff

I downloaded the latest Facebook upgrade (3.0.0.17) a couple days ago and ever since I cannot get my Facebook Places to work.

Yes, my Location is turned on in my Advanced Settings.
Yes, my "share my location with Facebook" option is checked.
Yes, my Maps address recognition is turned on.
Yes, I've run the GPS fix-location test.
Yes, I'm attempting it outside.
Yes, I've uninstalled Facebook & reinstalled it.

My carrier is Verizon. I'm using a BlackBerry Storm 2 (9550).

What's wrong???

Thanks,
John

You might want to post this in the Storm forum and see if they can help you over there. I'm not having any problems on my 9930.

**Spaceman__Spiff** · 05-08-2012, 10:22 PM

Originally Posted by Chrysalis1156

You might want to post this in the Storm forum and see if they can help you over there. I'm not having any problems on my 9930.

Thanks! I just posted my issue in a new thread over in that forum.
John

**Fabyoulous** · 05-09-2012, 08:17 AM

Originally Posted by TrespassersW

Have you input your TCP/IP settings?
Options/Device Advanced System Settings/TCP/IP

For a T-Mobile contract user they are:-
APN: general.t-mobile.uk
User Name: user
Password: mms

Hi there, I've just signed up to this site as I'm having the same problem as the thread starter.
I am however on o2, do both APN boxes need to be ticked? Whats o2's username and password?

My details are:
BB 9900
Facebook app: v3.0.0.17
BB OS: v7.1.0.342 platform 5.1.0.276
On o2

Thank you

**Fabyoulous** · 05-09-2012, 11:52 AM

Any ideas folks?

**Spaceman__Spiff** · 05-22-2012, 04:07 PM

Hi, all.

UPDATE: I finally got the issue resolved with my phone. In another forum, someone suggested that I go to BlackBerry Beta Zone and download the latest version of Facebook-for-BlackBerry from their beta test site. And it worked!

The latest version / version I downloaded is: 3.1.0.9

You will have to register with their site, follow all steps carefully, and download it OTA (over the air) directly to your phone. Be sure to check your email afterward to get the keycode which is needed to access Facebook after the download and reboot are complete.

I've just made my first Check-In since this whole mess started!! Whoo-HOOO!!

Good luck, everyone!
John