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Hello, I sometimes have to remove the battery of my 9900 to restart it because one, my media proccessor states that it is busy which after that message comes up I can no longer listen or view my media and can no longer hear any ringtones call wise or text wise. The error code I get when I restart my bb is "java.lang.error". I have to do this multiple times in a day. What can I do to fix this and what does that error code mean? Thank you in advance for you answer.
Not sure about the error. What OS version are you on? What carrier? Have you tried a device wipe and then updating the OS to the latest official carrier build for your phone? The early OS'es had lots of issues. Later ones are much better.
(see your version under Options > Device > About Device Versions)
You can try removing the battery and keeping it out for at least 10 minutes. Sometimes that is enough to do the trick.
If that fails you can try BBSAK to find the problem, check device logs, or wipe and reinstall. Just search the forums and you will find a few other threads that mention "java.lang.error".
Sorry for the response time. I appreciate your reply and will try that.
I'm running the 7.1 version and the carrier is sprint