[Sarowar Hossain Mishu]

Im new blackberry user... I purchased BB 9900 a few days ago.
BB OS 7.0 was installed on it.. Then i installed 7.1
But now im unable to setup my email.. When i go to setup menu it show me to setup enterprise account..(not internet mail setup option there!)

Im freaking out... Help me guys please

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[David Tyler]

Is there no email accounts icon under "Setup?"

Passport SE: All the snooty prestige of a device with a precious metal in the name at less than half the price!

[David Tyler]

Can you provide some more details regarding exactly what you did and exactly how the device responded?

[Sarowar Hossain Mishu]

When i go Setup> Email acounts and tap email accounts it instantly shows me Enterprise setup. There is no Internet Mail Option

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[David Tyler]

OK; I think I understand what's going on: I don't see the little BlackBerry logo up by your "3G" and signal strength. That tells me you don't have access to BIS. Without BIS, you can't get on BBM or set up email. The phone is showing you enterprise email setup, because that's the only email you can set up without BIS.

Now, it's my understanding that if you don't have BIS, you can install LogicMail https://logicmail.org/ which seems to work just fine as far as people who post to the BBOS phone forums seem to think. I would first try to get BIS from your provider; failing that, get LogicMail.

[goodayeh]

When you first got the phone with 7.0 was it working fine with your carrier ? ( got BIS enabled , setup your email accounts , BBM....etc )

How did you upgrade your OS ? ( Over the air or on a computer )

[Sarowar Hossain Mishu]

When you first got the phone with 7.0 was it working fine with your carrier ? ( got BIS enabled , setup your email accounts , BBM....etc )

How did you upgrade your OS ? ( Over the air or on a computer )

i cant remember whether email working or not when i wan on os 7.0.. I updated it on computer

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[Sarowar Hossain Mishu]

Is bbm working?? :O

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[goodayeh]

Your phone seems to be setup for enterprise use , not personal use .
Search " remove IT policy on BlackBerry "

[Sarowar Hossain Mishu]

Is there any deference between att and gameernphone software!??
Im from bangladesh and when i installed gameenphone software bbm didnt work but then i installed ATT (usa) softeare...then bbm working!!

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[Sarowar Hossain Mishu]

Does software make any deference??

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[kbz1960]

Your phone seems to be setup for enterprise use , not personal use .
Search " remove IT policy on BlackBerry "

Someone who knows the issue.

[Sarowar Hossain Mishu]

If i remove it policy, will Mail work?

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[kbz1960]

Yes if you have BIS on your account.

[Sarowar Hossain Mishu]

So there is no way to use Mail without BIS plan?

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[goodayeh]

For software update go to BlackBerry website , select software / update software.
Then use update on the web option .
After completion if you still get " Enterprise Activation " you will need to go through the procedures for removing IT policy.
Once completed you are ready to use .
You need to check with your carrier if they have BIS services and enable it for your phone.

[kbz1960]

So there is no way to use Mail without BIS plan?

Posted via the CrackBerry App for Android

With an app, can't remember the name of it.

[goodayeh]

With an app, can't remember the name of it.

Logicmail , but nowhere as efficient as native email.

[kbz1960]

http://m.crackberry.com/dear-berry-h...s-bes-services


http://www.blackberryforums.com/gene...t-bis-bes.html
http://logicmail.org/

[anon(8063781)]

http://forums.crackberry.com/tips-ho...ut-bis-996682/

[mrluky60]

all you have to do is call your provider and tell them and they will take care of it, i had the same problem.

[anon(9721108)]

I went through this a week ago also and I wasn't aware of what the "Enterprize" folder was on my default icons but I basically just set up email like I normally used to on the 9780 years ago but this time I had to go into gmail.com and "allow less secure devices" and it seemed to work for me.

I don't know enough about what Enterprize or BIS is but I must have just got lucky

[zocster]

http://forums.crackberry.com/tips-ho...ut-bis-996682/ Could try this, but I would think that BIS is affordable there?

[anon(9721108)]

Question: why does everyone talk about paying for BIS? Isn't this still part of cell plone plans? I'm still on a 2 year plan and I put the nano sim from the iphone into the BB via adaptor but there shouldn't be any extra charges? Everything seems to work on the 9900, push emails, net, etc.

I need to research more on this

[zocster]

Vodafone NZ supplies BIS free of charge even on the smallest consumer plan, there are many other carriers that still charge for it though.