Desktop Redirector w/ Bold 9930??

**mhj2** · 08-17-2011, 11:29 AM

Does anyone know if the desktop redirector (I know, but it's my only solution. My work e-mail requires a VPN connection) will work with 9930? It requires Desktop Manager 5 or lower.

**dimm0k** · 08-17-2011, 11:56 AM

I was wondering this myself... Have you tried the Enterprise E-mail option in DM6? Just wondering if that works as a replacement... I'd try it out on my Tour, but I'm working at a remote location with no access.

**mhj2** · 08-18-2011, 11:20 AM

Originally Posted by dimm0k

I was wondering this myself... Have you tried the Enterprise E-mail option in DM6? Just wondering if that works as a replacement... I'd try it out on my Tour, but I'm working at a remote location with no access.

I don't have an account on the BES. I work in a health care institution where security is very tight so I don't have a lot of options.

**dimm0k** · 08-18-2011, 11:55 AM

Are you sure you need an account on BES? The way the options look in DM6 for Enterprise E-mail looks like all you need is Outlook open...

**mhj2** · 08-18-2011, 12:35 PM

Originally Posted by dimm0k

Are you sure you need an account on BES? The way the options look in DM6 for Enterprise E-mail looks like all you need is Outlook open...

You do. It said my administrator has not added my account to the BES when I tried it.

**rayneman** · 08-21-2011, 02:27 PM

Originally Posted by mhj2

Does anyone know if the desktop redirector (I know, but it's my only solution. My work e-mail requires a VPN connection) will work with 9930? It requires Desktop Manager 5 or lower.

Bump to see if there is an answer to this, I am very interested myself.

I cannot seem where to find out what BB phones are compatible (or not compatible) with the various versions of DM.

Thanks

**dimm0k** · 08-27-2011, 03:31 PM

Welp, Redirector does work! You'll definitely need to update your BB drivers in Windows for the device to be recognized under DM5, but once you do DM5 will recognize a different PIN when you connect your device and ask you if you want to switch. Tell it yes and you're back in business! How do I know? I just did it!

**mhj2** · 09-06-2011, 10:03 AM

Thanks, good to know there's an upgrade path for me.

**MaDJaM27** · 11-25-2011, 05:22 AM

Hi, where can i get the drivers?

I have a 9900 that is not working with Redirector.

Thanks

**kthhrrsn** · 12-18-2012, 01:04 PM

I've tried it and it doesn't work for me. I upgraded my wife to a Bold 9900 & now she can't get her email, etc. Not a happy camper! Any idea what I can do to resolve? Redirector is still looking to send email to her old BB Curve!! Should I delete everything BB related from her laptop & reinstall? Just wondering if it'll help before I proceed.

Thanks!
Keith