When I receive an incoming call from a person in my contacts, their info doesn't show up. It just displays a phone number, no picture or name. It seems to not show up only when my device is locked with a password.
Does anybody else have this problem? Or know how to fix it?
I have had this problem on all the OS' I've used on my 9930..
From the Home screen on the BlackBerry smartphone, click on Options.
Select Security.
Select Encryption.
Uncheck the box beside Include Contacts.
Click on the menu key and select Save.