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  1. Nasir Jones's Avatar
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    Default Can't delete a email

    Tried to delete mail on handheld but it won't let me delete. Its only one email that I forwarded
  2. Nasir Jones's Avatar
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    Thread AuthorThread Author   #2  

    Default

    Can someone please help?
  3. naviwilliams's Avatar
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    #3  

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    Weird. If you perform a battery pull, can you delete after that?

    Failing that can you remove that email account and re-add it?
  4. go1ndr's Avatar
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    #4  

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    Try removing it from your server or web service/outlook first, and then reboot PC and battery pull phone--then try and delete it. See if that helps. Good Luck!
  5. albee 1's Avatar
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    #5  

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    Look in your "Saved Messages" Folder.
  6. Joel Yates's Avatar
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    #6  

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    I was going to start a new question. But I know what Nasir is talking about. If you forward an e-mail on the 9900 Then you can not delete it later. If you resend service books or re-register on the internet and even a battery pull will clear (Delete) the messages but only until you send the next e-mail forward than the problem starts all over again. I noticed today when I forwarded a message. It saved the forwarded message with the original message as it should on the phone but also produced a duplicate copy of the forwarded message on the phone. And I can not delete any of the three messages off the phone. My e-mail is GMail and my phone provider is T-Mobile. What is also interesting is...That I just checked is... The original deleted forwarded message is showing in my GMail trash box as being deleted. But it is still on my phone, even though I told the phone to delete the message from both the phone and from GMail.
    ...Joel
  7. dkgip's Avatar
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    #7  

    Default Can't delete a email

    Quote Originally Posted by Nasir Jones View Post
    Tried to delete mail on handheld but it won't let me delete. Its only one email that I forwarded
    In messages open Menu>Display Style>Single Messages then delete the email. Now go back and group by subject. It should be gone.

    Sent from my BlackBerry 9900 using Tapatalk
    Thanked by:
    mrsmac717 (06-25-2013) 
    mrsmac717 and buddy3682 like this.
  8. Joel Yates's Avatar
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    #8  

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    "Menu>Display Style>Single Messages then delete the email." YEP!! I did this before I saw this message and yes it actually worked.
    Actually I didn't need to delete the messages again...They went away as soon as I went to the single message mode.
    I wish RIM would fix this bug.
    Thanks.....Joel
  9. mrsmac717's Avatar
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    #9  

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    This worked beautifully for me and it was driving me crazy. Thanks so much!

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