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  • 2 Post By dkgip
  1. Nasir Jones's Avatar
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    Default Can't delete a email

    Tried to delete mail on handheld but it won't let me delete. Its only one email that I forwarded
  2. Nasir Jones's Avatar
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    Default

    Can someone please help?
  3. ivantwilliams's Avatar
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    #3

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    Weird. If you perform a battery pull, can you delete after that?

    Failing that can you remove that email account and re-add it?
  4. go1ndr's Avatar
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    #4

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    Try removing it from your server or web service/outlook first, and then reboot PC and battery pull phone--then try and delete it. See if that helps. Good Luck!
  5. albee 1's Avatar
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    #5

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    Look in your "Saved Messages" Folder.
  6. Joel Yates's Avatar
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    #6

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    I was going to start a new question. But I know what Nasir is talking about. If you forward an e-mail on the 9900 Then you can not delete it later. If you resend service books or re-register on the internet and even a battery pull will clear (Delete) the messages but only until you send the next e-mail forward than the problem starts all over again. I noticed today when I forwarded a message. It saved the forwarded message with the original message as it should on the phone but also produced a duplicate copy of the forwarded message on the phone. And I can not delete any of the three messages off the phone. My e-mail is GMail and my phone provider is T-Mobile. What is also interesting is...That I just checked is... The original deleted forwarded message is showing in my GMail trash box as being deleted. But it is still on my phone, even though I told the phone to delete the message from both the phone and from GMail.
    ...Joel
  7. dkgip's Avatar
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    #7

    Default Can't delete a email

    Quote Originally Posted by Nasir Jones View Post
    Tried to delete mail on handheld but it won't let me delete. Its only one email that I forwarded
    In messages open Menu>Display Style>Single Messages then delete the email. Now go back and group by subject. It should be gone.

    Sent from my BlackBerry 9900 using Tapatalk
    buddy3682 and mrsmac717 like this.
  8. Joel Yates's Avatar
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    "Menu>Display Style>Single Messages then delete the email." YEP!! I did this before I saw this message and yes it actually worked.
    Actually I didn't need to delete the messages again...They went away as soon as I went to the single message mode.
    I wish RIM would fix this bug.
    Thanks.....Joel
  9. mrsmac717's Avatar
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    #9

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    This worked beautifully for me and it was driving me crazy. Thanks so much!

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