| | 06-10-2012, 01:48 PM Thread Author #1
Bold 9900 messed up contacts, can't restore them
Well, my contacts are synced to my gmail through BIS, and there's about 450 of them. All of them have disappeared since I did something stupid. I tried to sync them via Funambol SyncML client through Goosync to Gmail again, and some error occurred and the process was interrupted here. When I went into my contacts, all of them had disappeared.
I tried to delete my email account, and then after a reboot I tried to add my email account back again and asked to sync contacts in the email setup as well. The sync shows the correct number of contacts being downloaded to my Bold 9900, however, when it completed there are 0 contacts in my phonebook.
While the process was occurring, I peeked into the phone book to see what was happening as the contacts were being downloading. I saw contacts appear and disappear in a second, many of them, probably all of them. They were being downloaded and being discarded for some reason so that my phonebook was empty at the end of the process. I'm not sure why this is happening, but it is also deleting my contacts on my Gmail as well (thank god for contacts restore on Gmail though)
So for whatever reason, attempting to restore contacts by adding my email account was not working. So I tried to use a restore from BDM, but same thing happened. At the end of the restore, there were 0 contacts in my phonebook. Of course I can see text messages to various numbers in my messages list, but none of them are contacts, they are just numbers now. Restoring from BDM gave me older messages and such, all without my contacts, so I decided to restore back to the latest backup I have of today since it makes no difference.
I am not sure what else to attempt besides trying to add everyone one by one and hoping they stick in my phonebook and not get deleted
Any advice or help would be greatly appreciated! Thank you
Here is my phone details:
Blackberry Bold 9900 7.1 Bundle 1149 (v126.96.36.1992, Platform 188.8.131.526)
Blackberry Desktop Software 184.108.40.206 (Bundle 60)