[kally012345]

okay so im using my phone.. next thing u know i take it out my pocket and the phone has power but the screens all black but i can see the backlight.. now im really confused as my life is my blackberry.. ive spoke to rim but they carnt do nothing does anyone have a step by step solution please help

[ajst222]

Well the first thing I can ask is if you did a battery pull? If not, do it. If you did, what does the screen show?

[xSt0rmTroop3Rx]

As the poster above me suggested, a battery pull is usually the one-stop-shop for most BB hardware issues. You should definitely post a more thorough explaination as to what is going on so we here at the forums may better assist you.

P.S. A device model number would really help get things going for us :thumbup:

[pr1nce]

Try a battery pull as suggested.

[kally012345]

okay the blackberry is the bold 9900.. yes i tried a battery pull and theeres no difference.. the screen is black but the backlight is on.. the fone itself does power up and the led light is working .. please help

[Shifty88]

Did you drop it or smack your leg against something with it in your pocket recently? Maybe something came loose. Let's just hope the screen itself isn't dead.

[ade_tobat]

So after u put ur battery back u dont c the blackberry boot up at all? Just a suggestion if u r wearing a tight jeans dnt put ur phone in ur pocket it will messes up the phone in sumway.. either the screen or sumthing else..
Thank god I was born in the 80's so I dnt hve to deal with the freakin skinny jeans lol

[kally012345]

lol yeah my jeans are tight.. and no sign of the bb boot.. its not the screen because thats what the fone man at the shop said