"BlackBerry Identity installation failed. Please try again later. (80002)"
"BlackBerry Identity installation failed. Please try again later. (80002)"
My Bold 9780 developed this problem tonight. Yes, i have tried the fixes below...
KB29613-The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
I notice this occurred after I installed a theme via BB App world called, 'PSB Ultimate' Now, one thing i thought was odd is that is wanted to be granted trusted application status, which i thought weird for a theme. I tried to delete, but it will not. I have restarted then handset, disabled the permissions to the theme, but just cannot delete it. Just says it will be removed in next reboot, but its still there.
This may have something to do with the fact BB App World is not functioning properly because it cannot update Blackberry ID software. Also today i plugged in my bb and updated Blackberry modules via the desktop software. There was an update symbol, i updated all was fine.
I have even restored the device from backup and still the problem with BB App World persists and the theme I have been trying to delete is still there!!
Others appear to be having this issue, but as yet no fixes have worked. Please help!
"BlackBerry Identity installation failed. Please try again later. (80002)"
I'd suggest doing a full wipe of the phone, load your OS but no third party apps. Then I would download your Appworld apps and install one at a time.
Sent from my BlackBerry 9900 using Tapatalk
Identity instalation fail
Originally Posted by
justinlee "BlackBerry Identity installation failed. Please try again later. (80002)"
My Bold 9780 developed this problem tonight. Yes, i have tried the fixes below...
KB29613-The error "BlackBerry Identity installation failed. Please try again later. (80003)" is displayed within BlackBerry App World
I notice this occurred after I installed a theme via BB App world called, 'PSB Ultimate' Now, one thing i thought was odd is that is wanted to be granted trusted application status, which i thought weird for a theme. I tried to delete, but it will not. I have restarted then handset, disabled the permissions to the theme, but just cannot delete it. Just says it will be removed in next reboot, but its still there.
This may have something to do with the fact BB App World is not functioning properly because it cannot update Blackberry ID software. Also today i plugged in my bb and updated Blackberry modules via the desktop software. There was an update symbol, i updated all was fine.
I have even restored the device from backup and still the problem with BB App World persists and the theme I have been trying to delete is still there!!
Others appear to be having this issue, but as yet no fixes have worked. Please help!