1. tsoecarter's Avatar
    So I've had my bold 9900 for over a year and just recently the 4 buttons next to the trackpad stopped working (call button, blackberry button, back button, end call button.) I haven't gotten any water damage on it or anything but usually ill be on my phone and those 4 buttons will stop working and I can't do anything about it but turn my phone off and hope they work again. They stop working on and off, like I've had to wait a whole day to use my phone and then the buttons just start working again sometimes. I think it's happened about 5 times so far regularly and I have no idea what to do about. Can someone please help me?
    02-20-13 12:35 AM
  2. SwitchBeach's Avatar
    Are you sure that the device hasn't been exposed to ANY moisture? Even a little, tiny bit?

    Wet hands, wet hair, high humidity environment, steamy bathroom, carrying/using it in the rain, sweaty pocket?

    Has it been dropped or exposed to any other physical damage?
    02-20-13 05:55 AM
  3. tinachau's Avatar
    If the problem always happens, you'd better replace the keypad, which is very cheap.You can find the item from ETrade Supply.
    02-21-13 01:00 AM
  4. cloverappz's Avatar
    If the problem always happens, you'd better replace the keypad, which is very cheap.You can find the item from ETrade Supply.
    That's good idea. You can learn HOWTO from video before start the job.
    02-22-13 07:22 PM
  5. olblueyez's Avatar
    You can also get a new chin plate with no carrier logo for a buck'n'a'half.
    03-03-13 10:10 PM

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