1. mlm5054's Avatar
    When using my tmobile blackberry 9900 it will sporadically stop sending/receiving texts, emails or phone calls. I am not losing service or wifi.. my screen shows 4G, 5 bars of service, and the wifi network I am connected to. It just stops working and I don't realize until a text fails to go through. I then have to do a battery pull and when it turns back on it is fine.
    01-28-13 11:54 AM
  2. Deanig_12's Avatar
    What OS are you currently running??
    01-28-13 12:00 PM
  3. mlm5054's Avatar
    my current version is 7.1.0 bundle 998
    01-28-13 12:17 PM
  4. Deanig_12's Avatar
    have you tryed to see if there is an update??
    01-28-13 12:21 PM
  5. mlm5054's Avatar
    Yeah it says i have the most updated version.
    01-28-13 12:29 PM
  6. Deanig_12's Avatar
    hmm could always wipe it and back it up and reinstall your OS see if that helps =]
    01-28-13 12:35 PM
  7. eve6er69's Avatar
    i have this problem sometimes with my att 9900. not so much emails and texts but when i send a pic through text i will get the red x.

    what i find fixes it is if you go through these steps

    go to options>networks and connections>mobile network>hit the menu button>select diagnostics test> hit menu and select run. that solves my issue for a good while. after a few times it has stopped doing it.

    it was happening to me alot on certain os's but funny enough i wiped and only restored certain important stuff like contacts and emails and re installed all apps from scratch and it hasnt happened to me in a long while.

    hope this helps
    01-28-13 01:45 PM

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