Just checked it: India is not listed under "Supported countries", maybe the problem lies there? But then again, he shouldn't have BBM in the first place I guess.
Originally Posted by BigBadWulf
Have you tried the suggested cache reset trick posted by AVP TI? Usually this small trick helps to get the latest update. Just open your App World. Select "My World" (or however it is called in India, the place where all your apps are listed). In there, just hold down your ALT-key and type rst
Your App World will now close by itself, once you restart it, the app cache is cleared and you should be able to see previously unavailable updates.