- 12-15-12, 12:12 PM #3
It did the same for me when I did the update and I had to reinstall BBM to the phone from app world. Pain in the *** but luckily I only have family as bbm contacts so it made it fairly painless. Now, someone with lot of bbm contacts it can be a nightmare. I hope you are not in that situation.
- 12-15-12, 11:56 PM #4
Same here with the problem. Had to reinstall BBM; however, it is giving me issues--It won't activate. BBM wanted to associate my BB ID with BBM. So I did it and it spinned, then I get an error message reading, "Cannot set up BBM. A temporary BBM server error has occurred", with an option to retry. My upgrade was BBM v22.214.171.124. I have deleted and reinstalled, and with no luck. So no more BBM for me.
- CrackBerry User
12-16-12, 08:53 AM #5
- 18 Posts
I am having the same problem, updated to BBM 126.96.36.199 and it no longer shows on screen / menu but still appears as an installed app in app world!! most frustrating as I don't know what to do next .
It seems to be more common than I thought. my phone firmware is 7.1 2061
- 12-16-12, 02:12 PM #9
Had the same issue. Go to Options/Device/Application Management
Select Blackberry Messenger; delete app.
Re-install from App World with latest version.
Should be back visible in your home menu again after that.
- 12-20-12, 03:12 PM #11
Most frustrating, I've tried all of your suggestions, and then some. I even contacted RIM with no response. [Insert large amounts of expletives here]. This is the third time this device has fail to operate as I need it. At least it isn't as bad as my Tour. When does BB10 comes in? Can't wait.
- 12-20-12, 03:17 PM #12
I had the same problem. I went to App World via my computer and it looked like there was a queue of things that were suppose to install/unintall/update. I cleared that out and reinstalled via my computer. I did a battery pull and it returned... not that it matters because I have zero BBM contacts . Forever alone. (Recently got a 2nd phone for work and went with the 9930).
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