01-13-13 12:08 PM
78 123 ...
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  1. shaun_est's Avatar
    Ok, so I installed the new blackberry software (7.1) yesterday and when I rebooted my phone, my bbm was gone! I checked in applications,I tried checking if it was maybe hidden and even looked if I could reinstall it or something but nothing came up when I searched in app world!! can you help in any way so that i can get my bbm again??
    01-12-13 03:05 PM
  2. Deanig_12's Avatar
    yeah type this into your blackberry browser rroyy.com and then go to applications and find it
    shaun_est likes this.
    01-12-13 03:09 PM
  3. Berry_Pink's Avatar
    Free BlackBerry Messenger - Download BlackBerry Messenger - Free Apps from BlackBerry App World

    visit this link from your phones browser and you should be able to get it back

    edit: beat me to it lol
    Deanig_12 likes this.
    01-12-13 03:10 PM
  4. Deanig_12's Avatar
    haha :P wooopp
    01-12-13 03:17 PM
  5. Deanig_12's Avatar
    so did it work???
    01-12-13 03:43 PM
  6. shaun_est's Avatar
    wait ... it shows that i have it in my applications but still cant use it
    01-12-13 03:44 PM
  7. Deanig_12's Avatar
    hmm what you mean?
    01-12-13 03:48 PM
  8. shaun_est's Avatar
    like when i go to options and then application management it shows that i now have bbm, but still no icon on the home screen and still nothing comes up when i search in app world
    01-12-13 03:57 PM
  9. Deanig_12's Avatar
    hmm :/ this maybe a glitch in the software :/ try backing up your device wipe it with bbsak and reload you os
    01-12-13 04:19 PM
  10. shaun_est's Avatar
    okay cool thanks man
    01-12-13 04:35 PM
  11. Deanig_12's Avatar
    npz dude
    01-12-13 04:44 PM
  12. Deanig_12's Avatar
    let me know how you get on as im here for another couple of hours
    01-12-13 04:46 PM
  13. shaun_est's Avatar
    will do
    Deanig_12 likes this.
    01-12-13 05:00 PM
  14. shaun_est's Avatar
    omf i wiped my phone and installed the new os as you said and then still nothing, but then i went into my browser and tried to download it there. It sent to app world where i couldve then downloaded bbm but where you're supposed to have the install or upgrade button it said "unavailable for this device"
    01-12-13 05:19 PM
  15. Deanig_12's Avatar
    right so you have no bbm?
    01-12-13 05:27 PM
  16. shaun_est's Avatar
    nope, you think a master reset would help??
    01-12-13 05:37 PM
  17. Deanig_12's Avatar
    hmmmm could doo could try it just let me know when youve done it and what you mean master reset?
    01-12-13 05:40 PM
  18. shaun_est's Avatar
    ohh nvm, you can't do a master reset on the phone
    01-12-13 05:47 PM
  19. Deanig_12's Avatar
    Free BlackBerry Messenger - Download BlackBerry Messenger - Free Apps from BlackBerry App World try the link above wwhat berry_pink suggested :O!!!! i just thought whats the latest appworld yu have????
    01-12-13 05:50 PM
  20. Deanig_12's Avatar
    01-12-13 05:51 PM
  21. shaun_est's Avatar
    ok ill give it a try now uhmmm how do you check that??
    01-12-13 05:54 PM
  22. Deanig_12's Avatar
    go to device application mamnagement
    01-12-13 05:56 PM
  23. shaun_est's Avatar
    found it, v 3.1.4.25
    01-12-13 05:58 PM
  24. Deanig_12's Avatar
    right that aint the latest appworld!!! haha opefully this works right have you gott anything inportent on your device?
    01-12-13 05:59 PM
  25. shaun_est's Avatar
    my music, but thats on a memory card
    01-12-13 06:02 PM
78 123 ...

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