BBM 7 Installation Problem
Hey guys I'm using blackberry 9900 factory unlocked. I'm on os 7.1 I'm trying to install bbm 7 but there is no update for bbm in my app world ! When I'm trying to dload it direclty through the link its showing me that my cell does nt support the requirement ! I dnt knw wats wrong ? Can anybody please help me.
- 12-11-12, 12:35 PM #2
Your device and OS should and does support BBM 7. Have you refreshed your app list in App World? Try a battery pull! Which link are you using? The more info you supply the better the help. Good luck
- 12-11-12, 05:05 PM #4
I am facing the same problem. :|
I tried direct downloading from BlackBerry Messenger, it gives a message "Sorry, your device does not meet the system requirements that are needed to support Blackberry Messenger."
And the messenger just doesn't show up in the app world! Earlier i remember updating my bbm from the app world .. but now it doesn't show there. Tried refreshing the app list and also pressing alt + RSTRST. Doesn't seem to work.
I am running OS 188.8.131.526 on my bb9900 provided by Redington India.
Please help ....
- 12-11-12, 06:42 PM #7
last ditch try (besides doing a wipe and reload of the OS) is to delete BBM and re-install it, see what happens.
BTW, I would back up the contact list...wait...the whole device before trying.
Also might want to try updating appworld if you haven't already.
- 12-11-12, 06:48 PM #8
you can try connecting your phone to a computer and going to BlackBerry App World - Free BlackBerry Apps - Official Store signing in with your blackberry id and downloading it directly to the phone maybe it works
- 12-12-12, 03:10 AM #9
Re-installed the app world. No luck. Wiped my phone and re_installed the OS, No luck again.
Went to app world to install it through DM, logged in with my bbID, it says "The Item is not available for your Device Model, Device OS, Carrier and Country combination.". Confirmed it with some of my friends, none of them got this and were able to download it without an issue. Also in app world it says, "Unavailable for your Device".
Please Help !!
- 12-12-12, 03:17 AM #10
Though i dont think this should create a problem, But i am using OS 184.108.40.2066 provided by Redington India, and I am using a Vodafone connection. Vodafone provides OS 220.127.116.113. Trying to downgrade and then see if it helps.
Please post your views ....
i tried downloading it from www.bbin.in site and when it got installed. i lost my blackberry messenger. i deleted from app manager. n tried downloading my old version (18.104.22.168) the one which i was using earlier. but i was getting msg that bbm can be downloaded. i goggled the earlier version v6 and its working fine nw. but the prob is that its showing reinstall bbm in app world. because i have downloaded it from another googled link. but bbm is working fine. should i try downloading it from www.rroyy.com ? but im scared i will loose my bbm again..
- 12-13-12, 09:18 AM #19
2. Go to RROYY - APPLICATIONS from your phone's browser.
3. Depending on your device's OS version, download the respective Blackberry Messenger.
4. It will ask you to replace the old version with the new one. Click on 'replace'.
5. Wait for the process to complete and restart your device.
6. Click on bbm icon and wait. It will ask you to sign-in with your blackberry ID. Do so and let the process complete.
7. You're good to use your bbm7 now
Guys I need another favor ! I'm nt getting my facebook notifications like poke or instant comment update properly ! I mean poke update have been stopped since many months ! I have logged my gb account through my android tab ! N I have googled n got that syncing ur fb account with android and bb created prob in notifications. Now is there any soln to get all the notifications back ! I desperately want them bak ! Help me
- 12-16-12, 01:10 AM #22
In the external app world link, its ays that bbm & is unavailable for my device. I am on Bold 9900 v22.214.171.1242, Platfrom 126.96.36.1996. A friend is on same specifications and same carrier, he did not face any problem. I then downloaded bbm 7 from rroy.com. After the reboot, my bbm disappeared. It shows in the application centre, but its nowhere to be seen elsewhere. not even in universal search. When my friends ping me, it shows them that the ping has been delivered, but I dont get any notification. I downloaded bbm 6 from the app world and it works fine now. But i just can't upgrade to bbm 7. Any idea why this is so?
- 12-16-12, 02:09 AM #23
Update your bbm again ... Don't forget to take backup before doing so ...
If yu face this problem again ... Simply just go to the application center, and delete bbm from there, reboot ur device and install BBM7 again ... And it'll all be fine.
About the App World saying that its unavailable ... It says the same for me ... But I was able to update from rroyy.com without a problem
Last edited by giggu; 12-16-12 at 02:12 AM. Reason: Missed few points
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