i have a BB990 running 7.1 OS and the phone automatically reboots after sometime. i have got the handset replaced as well but i'm facing the problem. In the logs as well i do not see any error. please advice further
1. please install javaloader -search for the software on the web
2. backup your info first
3. run javaloader to wipe out the info - clean up stage
4. reupdate your phone
5. restore the info (manually - by checking the PIMs that you need only) uncheck application permissions or list of call history
If you have the BlackBerry Desktop software installed on your PC, you can use loader.exe to wipe or reset to factory.
When you restore, do a selective restore of just contacts and etc. Then only reload programs through AppWorld. Avoid any programs you may have brought over from an older phone unless you get the OS 7.1 version from AppWorld.
My bold used to restart everyday, until i uninstalled WhatsApp.
It stopped. And till date i've only got one reboot a week, which usually occurs at 1am but now even that has stopped