1. soldierzufin's Avatar
    HI,

    i have a BB990 running 7.1 OS and the phone automatically reboots after sometime. i have got the handset replaced as well but i'm facing the problem. In the logs as well i do not see any error. please advice further
    06-26-12 01:20 AM
  2. tshirtgirl's Avatar
    did you restore all? or you did restore by picking up the categories or items that you need only?
    try to filter the data that u need only...
    06-26-12 01:26 AM
  3. soldierzufin's Avatar
    have tried both the options
    06-26-12 01:30 AM
  4. palomartian's Avatar
    I got mine replaced and that fixed it. Maybe you got another bad one. Take it back again.
    06-26-12 01:31 AM
  5. tshirtgirl's Avatar
    1. please install javaloader -search for the software on the web
    2. backup your info first
    3. run javaloader to wipe out the info - clean up stage
    4. reupdate your phone
    5. restore the info (manually - by checking the PIMs that you need only) uncheck application permissions or list of call history


    this will fix it.....
    06-26-12 01:44 AM
  6. soldierzufin's Avatar
    thanks, will try the same
    06-26-12 01:51 AM
  7. soldierzufin's Avatar
    are you talking on JL_Cmder or anyother software?
    06-26-12 01:55 AM
  8. robsteve's Avatar
    are you talking on JL_Cmder or anyother software?
    If you have the BlackBerry Desktop software installed on your PC, you can use loader.exe to wipe or reset to factory.

    When you restore, do a selective restore of just contacts and etc. Then only reload programs through AppWorld. Avoid any programs you may have brought over from an older phone unless you get the OS 7.1 version from AppWorld.
    06-26-12 06:43 AM
  9. soldierzufin's Avatar
    i have tried the same but with no luck........looks like its time to get this replaced as well
    06-27-12 01:37 AM
  10. Kennedy Kafui's Avatar
    it is the media card. take out the card and it will stop. my was doing the same until i took out the media card

    Sent from my BlackBerry 9900 using Tapatalk
    06-27-12 04:59 AM
  11. tarmpung's Avatar
    did you try another battery?
    06-27-12 07:39 AM
  12. iPhone4iPad's Avatar
    My bold used to restart everyday, until i uninstalled WhatsApp.
    It stopped. And till date i've only got one reboot a week, which usually occurs at 1am but now even that has stopped
    06-27-12 08:33 AM
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