Anyone else pissed off when you answer/make calls and can't hear anything?!

[jranciano]

I'm on Verizon running 7.1, and this has happened a couple times when I first got my phone (running the OS build that came out of the box), and now it's been happening more frequently.

Is this a BB thing or Verizon? I just moved offices from the 2nd floor to the 1st floor of the same building and it's been happening quite frequently ever since, which leads me to believe it's carrier related...


It's been costing me greatly. Any fixes other than a battery pull? Battery pull takes way too long to boot up and I miss a bunch of calls in the meantime...

[FBA]

I have had it happen in the past week - once or twice. It must be related to the 7.1 build. I only see it on .205 though.

[Hgouck]

I believe the verizon 7.1 build for the 9930 is .163. I have had it happen but only when I have a weak signal. Verizon does offer a signal booster that can be installed in your office if this is the problem.

[kjjb0204]

Happened twice last night and twice today. I'm rolling back to .374. Can't have this happen. Had nothing to do with signal for me, as I was in excellent coverage areas for all four calls. Battery pull fixed for the moment, but again, I just can't have this in my work device.

[Hgouck]

there are others having the same problem who have upgrade to 7.1. 9930-No Audio On Phone Calls Sometimes???. I will have to keep an eye on mine. So far othere than a weak signal it has not happend to me.

[Shake]

Originally Posted by jranciano

I'm on Verizon running 7.1, and this has happened a couple times when I first got my phone (running the OS build that came out of the box), and now it's been happening more frequently.

Is this a BB thing or Verizon? I just moved offices from the 2nd floor to the 1st floor of the same building and it's been happening quite frequently ever since, which leads me to believe it's carrier related...


It's been costing me greatly. Any fixes other than a battery pull? Battery pull takes way too long to boot up and I miss a bunch of calls in the meantime...

What did you say? I can't hear you.

[jranciano]

LOL...

Buddy of mine has had the same issue several times, and he has never upgraded his OS version or build; running stock outta box. He is also on Verizon....

[emirozmen]

I know I did

[rms000]

I thought I was going crazy. This has been happening at least twice a week and I can't figure out why. I thought it could have been some app causing the problem.

I will follow this thread for a solution.

[albertinik]

Yes, I notified it a while ago, even on 5xx.. very annoying reboot solves it

[lzeng]

I've had the same problem on 7.1.0.205 leak but only when i sms and make a call at the sametime

[popeye]

Been happening to me at random places and times. Verizon sent me another phone-will see what happens. Sucks. Miss calls for business-not right!

[rfkuehn]

There are a few threads here on this problem, one of them's mine. The fanboys will tell you there's nothing wrong with the occasional reboot/battery pull, but this shouldn't be happening.

I reinstalled 7.1 using a hardwired connection to verizon & bbm. Hasn't happened again yet...

[popeye]

Originally Posted by rfkuehn

There are a few threads here on this problem, one of them's mine. The fanboys will tell you there's nothing wrong with the occasional reboot/battery pull, but this shouldn't be happening.

I reinstalled 7.1 using a hardwired connection to verizon & bbm. Hasn't happened again yet...

There is something seriously wrong with this issue. It is not the issue of pulling out the battery-It is missing calls. I would think most blackberry users are for business-enterprise. If I can not hear anything or they can not hear me I miss business and money. I provide service and info. By the the time I pull and reboot I lost the customer. Reliability for a phone for business< I would think is important.
I would hope for Blackberry's reputation this is addresses immediately. They had enough bad press for the outage. I have no idea how widespread this is, but if it is no matter how much nicer the phones get-reliability is major.

[rutabox]

I like the visual voice mail service provided by Verizon, but think it causes, for me, the symptoms described here. It's like the phone can't do both at the same time, process a visual voice mail notification and download, and carry on a call. I've had to reboot just to get back control of my phone after freezing (connected but can't hear or convey sound back to associate). Frustrating.