A soft reset is not the same as a battery pull. I have had issues where a battery pull fixed an issue and a soft reset did not fix the same issue.
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Ditto for me. Some issues don't resolve with alt+shift+delete (no matter how many times I try it) and only a physical battery pull straightens things out. At least that's been my personal experience.
Here's what RIM has to say about soft reset and hard reset. There is no mention of a double soft reset and unfortunately, they don't specifically say what difference between a soft reset and a hard reset is, other than the obvious difference of how you do them.
Reset a BlackBerry smartphone
Article ID: KB02141
Type: Support Content
Last Modified: 05-11-2012
Overview
A reset of a BlackBerry� smartphone is a troubleshooting method that completely turns off and restarts the BlackBerry smartphone's operating system software and applications. It is a useful first step if a BlackBerry smartphone is experiencing hardware, software, or wireless network problems.
Note: A reset of a BlackBerry smartphone does not delete any settings or data.
There are two options for performing a reset: a hard reset and a soft reset.
A hard reset involves physically removing the battery from the BlackBerry smartphone and then reinserting it. To perform a hard reset, complete the following steps:
Remove the battery cover from the back of the BlackBerry smartphone.
Remove the battery, and then reinsert it after a few seconds.
Replace the battery cover.
A soft reset is a three-key combination that resets the BlackBerry smartphone without removing the battery. It is only available on BlackBerry smartphone models with a QWERTY keyboard. Do not attempt to perform a soft reset on BlackBerry smartphones that are equipped with SureType� technology or the SurePress� touch screen, such as the BlackBerry� Pearl� Series, BlackBerry� Pearl� Flip Series, and BlackBerry� Storm� smartphone.
To perform a soft reset, complete the following steps:
Press and hold the Alt key on the BlackBerry smartphone.
While holding down the Alt key, press and hold the Right Shift key.
With both of those buttons still pressed, press the Backspace/Delete key. The display on the BlackBerry smartphone turns off to indicate that the reset has started, and the keys can now be released.
Note: Some BlackBerry smartphones do not display the Alt, Right Shift, and Backspace/Delete keys in the same manner. However, the location of the keys does not change.
Additional Information
It is normal behavior for a BlackBerry smartphone to take several minutes to completely start up following a reset.
Some wireless service providers and third-party device manufacturers have processes called master reset, factory reset, or master clear, which erases all user data and settings for non-BlackBerry carrier devices, restoring them to a factory or out of box state. The wipe handheld command performs this same function on a BlackBerry smartphone. For further information on the wipe handheld command, see KB14058 .
The terms above should not be confused with performing a reset to factory, which removes an IT policy from a BlackBerry smartphone but will NOT remove third party applications. For more information on how to perform a reset to factory see KB21918 .
To reset a legacy BlackBerry device (Research In Motion� (RIM�) 850, 857, 950, 957 devices), insert the end of a paper clip into the small hole on the back of the device.
A soft reset is not the same as a battery pull. I have had issues where a battery pull fixed an issue and a soft reset did not fix the same issue.
I don't think anyone will debate specifically what you wrote. I had such an "issue" a while ago that a soft reset didn't fix, but a hard rest did fix. However, the OP was asking whether a battery pull is required after installing a new OS. Nothing in this thread leads me to think a battery pull is required (i.e., an OS installation is not an "issue"), but the reality is that every single post on this topic is speculative. The only ones who know the real answer work for RIM and unfortunately, they aren't talking.
I don't think anyone will debate specifically what you wrote. I had such an "issue" a while ago that a soft reset didn't fix, but a hard rest did fix. However, the OP was asking whether a battery pull is required after installing a new OS. Nothing in this thread leads me to think a battery pull is required (i.e., an OS installation is not an "issue"), but the reality is that every single post on this topic is speculative. The only ones who know the real answer work for RIM and unfortunately, they aren't talking.
Yeah I hear ya. My first post was on topic related to OP's question. Everytime I see people post soft reboot is same as battery pull, I have to jump in every now and then.
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