- A little more information is needed.
How recent are the emails and calendar events that are being erased?
- is it possible that you have it set to keep messages/events for 15 days?
Do you have Google Sync installed on your phone?
- if you do, it may be deleting anything that isn't properly synced with your account.
Did you do an OS update recently?
- if so, was it prior to or after the update that it started acting this way or was it not related to an update at all?
Are you backing up via Protect or DM?
- if so, is it deleting after backing up?
Hope some of this helps, its my usual trouble shooting list when family/friends come to me with similar issues. I find its usually one of the above listed, if not, CrackBerry is a great source of help05-08-12 10:16 AMLike 0 - I have 199599627 bytes left. Is that low?
Don't have google sync- was afraid it wasn't compatible.
Don't actually sync at all- just back up using the Blackberry DM.
Have all my settings at save forever. This just happened yesterday or the day before. Noticed I've lost everything past two weeks ago that is not a repeated event from the calendar and all emails before April 29.05-08-12 02:09 PMLike 0 -
- I have 199599627 bytes left. Is that low?
Don't have google sync- was afraid it wasn't compatible.
Don't actually sync at all- just back up using the Blackberry DM.
Have all my settings at save forever. This just happened yesterday or the day before. Noticed I've lost everything past two weeks ago that is not a repeated event from the calendar and all emails before April 29.
Have you tried restoring your last backup...?? Also make sure in options that you are not deleting old messages...!05-09-12 11:42 AMLike 0 - I used to have the same problem with my Storm and Storm 2. Not saying this is the issue, but I finally tracked mine down to a problem with the DM/Storm/2 combo; anytime I used the DM it would knock days out. Once I stopped using the DM and went to an OTA backup/sync, the problem stopped. When I got the 9930, I just never bothered...
Sent from my BlackBerry 9930 using Tapatalk05-12-12 10:11 AMLike 0 - I have all my settings (Sprint carrier) set similarly - Forever, do not delete and a local email (non-Google/Yahoo) account is set as default. I checked them all and they're all set the same. I noticed that my calendar only goes back as far as April 9 as well as my text messages but not all emails. The last time I noticed, this date seems to be pushed to a specific time/date as it was late March before. I NEED to see my past occuurences and discussions as well as past emails. I have 17.6 MB free of app storage. All items are stored onto the SD card.
Four emails on my 9930 (Cox.net based work, personal yahoo, personal Cox email, and another email) and some go back as far as Feb 21 (FBook goes back further). Now the weird part is that only SOME emails remain, specifically March 28-April 9 only my personal Cox emails remain, no work (Cox Business - I don't use it locally through their website, just Outlook on the PC, and I have it marked to leave on server). But to reiterate - The texts are missing too before April 9.
I'm ready to call the carrier and Blackberry, but want help here first. Thanks!05-13-12 01:22 AMLike 0
- Forum
- BlackBerry OS Phone Forums
- BlackBerry Bold Series
9900 deleting calendar events and emails
LINK TO POST COPIED TO CLIPBOARD