9900 - Another "Won't Turn On Please Help"

**redstarx** · 06-18-2012, 07:33 PM

I've read several other threads on regards to 9900's not turning on, being bricked or nuked and I've followed the advices given on those threads but I want to explain it with my own words because I'm still a little confused as of how my problem is the same as others because of a whole bunch of mixed explanations I've read.

First of all, I don't really know the difference between a Nuked Berry and a Bricked Berry which is another reason why I want to explain the problem myself. If someone could please explain the difference just for general knowledge, that would be great.

**How it began**

- The phone battery died.

**The Problem**

- The phone won't turn on.

**Symptoms**

- The red light blinks slowly, meaning it stays on for a few seconds then it goes off for a few seconds and so on.

- When plugged in to a wall charger, sometimes an icon of an empty battery indicator with a yellow lighting comes up and stays on for a couple of minutes then goes off and then the red light shows up again on and off every other second again. The phone still doesn't turn on.

- The screen always remains black.

- When plugged in to the PC and I open the Desktop manager, without a battery inside the phone, I get an error saying the phone has no battery, it however, allows me to attempt to update but that's a no go as it just begins to disconnect/reconnect.

- If plugged in to the PC and I open the desktop manager WITH a battery in it, it just disconnects/reconnects and never stops and it still bitches that it has no battery in it.

- When attempting to reload the OS, once I start loader.exe and I plug in the phone, it recognized the device and it shows the PIN, it doesn't show "UNKNOWN"

- Whenever I attempt to reload the OS following the instructions on How To Reload OS Nuked Blackberry it always gets stuck at "Waiting for the device to initiate" which is step two of the loader part of the tut then it goes on a disconnect/connect rampage and it gets stuck at "reconnecting to JVM". Placing the battery inside the phone doesn't do a thing, it just keeps disconnecting/reconnecting/

I don't know what to do anymore. I tried using another battery from a brand new 9900 to see if it was the battery but the same thing happened. I also tried to charge my own battery using an external charger and it charged but it made no difference when placed into the device.

No warranty, can't return it to the seller, in other words I'm stuck with the phone.

I'm opened to suggestions.

Thank you.

**gees97** · 06-19-2012, 11:06 AM

You still have the old OS on that bold? Or have you upgraded to a new one?

**redstarx** · 06-19-2012, 12:49 PM

Considering that I have "wiped" the phone and attempted to reload the OS again, I don't think it has the old OS anymore. I did however, read somewhere on the forum about using the 9900M_PBr7.0.0_rel2290_PL5.0.0.694_A7.0.0.540 which I downloaded and supposedly installed on the phone and now I'm guessing that's what it has.

Since the phone won't boot, I can't really tell if the OS was loaded.

There is this "fast installer" I found which first Nukes the phone, then wipes it and then reloads the OS but in the end the phone still remains with the same symptoms.

edit: I have attempted to load the latest OS as well using either method but no luck at all.

**kbz1960** · 06-19-2012, 01:00 PM

How long have you left it plugged in for? A minute or two isn't going to do it. RIM really needs to fix this battery left to go dead, phone no longer charges or works.

**iansantos17** · 06-20-2012, 04:50 AM

Originally Posted by redstarx

I've read several other threads on regards to 9900's not turning on, being bricked or nuked and I've followed the advices given on those threads but I want to explain it with my own words because I'm still a little confused as of how my problem is the same as others because of a whole bunch of mixed explanations I've read.

First of all, I don't really know the difference between a Nuked Berry and a Bricked Berry which is another reason why I want to explain the problem myself. If someone could please explain the difference just for general knowledge, that would be great.

**How it began**

- The phone battery died.

**The Problem**

- The phone won't turn on.

**Symptoms**

- The red light blinks slowly, meaning it stays on for a few seconds then it goes off for a few seconds and so on.

- When plugged in to a wall charger, sometimes an icon of an empty battery indicator with a yellow lighting comes up and stays on for a couple of minutes then goes off and then the red light shows up again on and off every other second again. The phone still doesn't turn on.

- The screen always remains black.

- When plugged in to the PC and I open the Desktop manager, without a battery inside the phone, I get an error saying the phone has no battery, it however, allows me to attempt to update but that's a no go as it just begins to disconnect/reconnect.

- If plugged in to the PC and I open the desktop manager WITH a battery in it, it just disconnects/reconnects and never stops and it still bitches that it has no battery in it.

- When attempting to reload the OS, once I start loader.exe and I plug in the phone, it recognized the device and it shows the PIN, it doesn't show "UNKNOWN"

- Whenever I attempt to reload the OS following the instructions on How To Reload OS Nuked Blackberry it always gets stuck at "Waiting for the device to initiate" which is step two of the loader part of the tut then it goes on a disconnect/connect rampage and it gets stuck at "reconnecting to JVM". Placing the battery inside the phone doesn't do a thing, it just keeps disconnecting/reconnecting/

I don't know what to do anymore. I tried using another battery from a brand new 9900 to see if it was the battery but the same thing happened. I also tried to charge my own battery using an external charger and it charged but it made no difference when placed into the device.

No warranty, can't return it to the seller, in other words I'm stuck with the phone.

I'm opened to suggestions.

Thank you.

Hi redstarx,

Try using other PC/laptop and try to reload your OS.

Good luck!

**redstarx** · 06-20-2012, 01:31 PM

Originally Posted by kbz1960

How long have you left it plugged in for? A minute or two isn't going to do it. RIM really needs to fix this battery left to go dead, phone no longer charges or works.

I've left it for as long as a couple of hours but I also had the battery charged with an external charger and once charged, placed it in the phone and same thing still happened.

**kbz1960** · 06-20-2012, 01:34 PM

Sounds like back to the store for a replacement.

**redstarx** · 06-20-2012, 01:34 PM

Originally Posted by iansantos17

Hi redstarx,

Try using other PC/laptop and try to reload your OS.

Good luck!

I'll give that a try and post the results.

**redstarx** · 06-20-2012, 01:38 PM

Originally Posted by kbz1960

Sounds like back to the store for a replacement.

That's the problem, there's no way to get it replaced. It's either get-it-fixed or I'm-screwed =/ which is why I'm searching like crazy for a solution.

I've already read so many posts of people having similar problems but I'm get to understand why the my PC can SEE the phone, I can even see the drive under "my pc" and although it's inaccessible and it's asking me to reformat, I can still see it so it's not THAT dead, it just won't freaking boot up. I can even get DM to recognize the phone properly but when I try to update it just goes on the constant reboot cycle with a black screen only.

**iansantos17** · 06-20-2012, 10:54 PM

Originally Posted by redstarx

I'll give that a try and post the results.

Good luck!

**fabio984** · 06-21-2012, 03:08 AM

On my first BB (tour 9630) 1 time the phone died, and didnt want turn on. so what i did: plug the usb to the computer, and open the blackberry desktop manager. Wait some minutes and he decided turn on. Hope it helps.

**redstarx** · 06-23-2012, 04:32 PM

Originally Posted by sgpika

On my first BB (tour 9630) 1 time the phone died, and didnt want turn on. so what i did: plug the usb to the computer, and open the blackberry desktop manager. Wait some minutes and he decided turn on. Hope it helps.

I've tried that and it never works because it remains on a constant "rebooting" sequence but thanks for the suggestion.

**redstarx** · 06-23-2012, 04:33 PM

Originally Posted by iansantos17

Hi redstarx,

Try using other PC/laptop and try to reload your OS.

Good luck!

well, I did everything I could on a second computer and the results were pretty much the same. In the end, it stays on that never-ending rebooting loop.

**FrankIAm** · 06-23-2012, 04:42 PM

Buddy, I used to have a 9800 and the exact same thing happened to me. Thanks to this following post I was able to sell that cheap, good for nothing device. See if it helps, I'm pretty sure it will.
Reload the OS on a Nuked or Bricked BlackBerry

Originally Posted by Kevin

...I’m not sure if nuked is the technically appropriate word for it (I also use one that starts with an F and ends in an ED and has a CK in the middle), but it is how I refer to a BlackBerry that is stuck in a permanent reboot cycle and is completely, completely unusable. With a Nuked Berry, essentially the device turns on (red LED comes on for a few seconds), then you see the white screen with the hourglass of death, and then the display shuts off, the device shuts off, a few seconds go by and then it starts up and does the same thing again and again and again (it’ll do it for hours if you let it)....

**lobbyintx** · 07-09-2012, 10:47 AM

does anyone know the cause of a bb becoming nuked/bricked?

**Legal Eagle** · 07-09-2012, 10:59 AM

Originally Posted by lobbyintx

does anyone know the cause of a bb becoming nuked/bricked?

Yeah, RIM, problem is that they won't tell us what it is !!!

**lobbyintx** · 07-09-2012, 11:01 AM

Originally Posted by FrankIAm

Buddy, I used to have a 9800 and the exact same thing happened to me. Thanks to this following post I was able to sell that cheap, good for nothing device. See if it helps, I'm pretty sure it will.
Reload the OS on a Nuked or Bricked BlackBerry

after the phone booted up it lasted 30 secs and went back in to the stuck boot up mode. i am running the loader wizard again. any ideas on what to do if this doesn't work?

**clubstylenyc** · 07-10-2012, 02:29 PM

you need a fully charged battery..either borrow one from a friend or buy an external battery charger..then do the apploader.. or use bbsak..

**Luke Childs** · 11-25-2012, 07:00 PM

when you say leave it plugged in are you talking about leaving the battery in or taking it out because my bold 9900 wont turn on neither does the little led light comes on, its just not doing nothing, doesn't seem to be any signs of it having life.
I know its not the battery because i have tried it in my aunts phone and it seems to be fine.