1. Rishi Purohit's Avatar
    I am trying to shift from a 9300 (Curve 3G) to a 9790 (Bold 5). while i have signed in with my Blackberry ID and have set up Blackberry Protect and have Archived my earlier device and successfully restored my data from there i am unable to set up my email accounts on the new device. (the phone previously was being used by my sister). and since i am unable to set up my mail accounts i am unable to restore BBM contacts that i took a remote backup of on my mail ID's.

    the Email Setup option always says: "your device had a problem connecting to the server."

    Please assist.
    12-11-12 03:58 AM
  2. nash211's Avatar
    Did you try deleting your old profile,( E mail ) and add your E mail again ? Basically start from scratch.
    12-11-12 10:38 AM
  3. oscar mhlongo's Avatar
    I am trying to shift from a 9300 (Curve 3G) to a 9790 (Bold 5). while i have signed in with my Blackberry ID and have set up Blackberry Protect and have Archived my earlier device and successfully restored my data from there i am unable to set up my email accounts on the new device. (the phone previously was being used by my sister). and since i am unable to set up my mail accounts i am unable to restore BBM contacts that i took a remote backup of on my mail ID's.

    the Email Setup option always says: "your device had a problem connecting to the server."

    Please assist.
    12-01-16 02:46 AM

Similar Threads

  1. BIS / GMAIL; New email account not updated on my phone?
    By cmdace18 in forum Native BlackBerry OS Apps
    Replies: 1
    Last Post: 01-27-09, 12:36 PM
  2. Email Setup not correct?
    By jambamon in forum BlackBerry Curve 83xx
    Replies: 7
    Last Post: 10-11-08, 12:28 PM
  3. .mac email attachments not seen on BB8820
    By alexandermarsh in forum Mac Users
    Replies: 0
    Last Post: 07-10-08, 05:42 AM
  4. email setup not working...can I download a different email app?
    By killthischorus in forum BlackBerry Curve 83xx
    Replies: 3
    Last Post: 04-05-08, 12:21 PM
  5. unlocked cingular blackberry 8800 -- Email is not working on fido network
    By espiongesolutions in forum BlackBerry 8800, 8820
    Replies: 5
    Last Post: 10-09-07, 07:54 PM
LINK TO POST COPIED TO CLIPBOARD