[Nichelle25]

I used the camera while charging the phone, and I also used the flash. Suddenly, when I click the 'capture' button, my phone shut down and started to reboot. I waited till my phone finish rebooting. When it finished, there's a question show up.
"Built-in Media Storage not accessible due to detected errors. Do you repair it now?"

When I click "Yes" it says,
Save Lost Clusters [checked]
Repair/Cancel [I choose 'repair']

But not long after that, it says "Built-in Media Storage failed."

So, I go to the Options > Device > Storage > click home button > click Repair [to repair the built-in media storage]

But when I did the steps like above again, it always said "Built-in Media Storage failed."
Never said it was successful.

I don't know what else I can do, and my media cannot be access. All my media goes to zero (empty).
If there's any suggestion, I really appreciate it. Thank you very much!

[ghinwam]

I used the camera while charging the phone, and I also used the flash. Suddenly, when I click the 'capture' button, my phone shut down and started to reboot. I waited till my phone finish rebooting. When it finished, there's a question show up.
"Built-in Media Storage not accessible due to detected errors. Do you repair it now?"

When I click "Yes" it says,
Save Lost Clusters [checked]
Repair/Cancel [I choose 'repair']

But not long after that, it says "Built-in Media Storage failed."

So, I go to the Options > Device > Storage > click home button > click Repair [to repair the built-in media storage]

But when I did the steps like above again, it always said "Built-in Media Storage failed."
Never said it was successful.

I don't know what else I can do, and my media cannot be access. All my media goes to zero (empty).
If there's any suggestion, I really appreciate it. Thank you very much!