1. Nichelle25's Avatar
    I used the camera while charging the phone, and I also used the flash. Suddenly, when I click the 'capture' button, my phone shut down and started to reboot. I waited till my phone finish rebooting. When it finished, there's a question show up.
    "Built-in Media Storage not accessible due to detected errors. Do you repair it now?"

    When I click "Yes" it says,
    Save Lost Clusters [checked]
    Repair/Cancel [I choose 'repair']

    But not long after that, it says "Built-in Media Storage failed."

    So, I go to the Options > Device > Storage > click home button > click Repair [to repair the built-in media storage]

    But when I did the steps like above again, it always said "Built-in Media Storage failed."
    Never said it was successful.

    I don't know what else I can do, and my media cannot be access. All my media goes to zero (empty).
    If there's any suggestion, I really appreciate it. Thank you very much!
    10-29-12 11:30 AM
  2. ghinwam's Avatar
    I used the camera while charging the phone, and I also used the flash. Suddenly, when I click the 'capture' button, my phone shut down and started to reboot. I waited till my phone finish rebooting. When it finished, there's a question show up.
    "Built-in Media Storage not accessible due to detected errors. Do you repair it now?"

    When I click "Yes" it says,
    Save Lost Clusters [checked]
    Repair/Cancel [I choose 'repair']

    But not long after that, it says "Built-in Media Storage failed."

    So, I go to the Options > Device > Storage > click home button > click Repair [to repair the built-in media storage]

    But when I did the steps like above again, it always said "Built-in Media Storage failed."
    Never said it was successful.

    I don't know what else I can do, and my media cannot be access. All my media goes to zero (empty).
    If there's any suggestion, I really appreciate it. Thank you very much!
    12-23-12 03:10 AM
  3. ramy hegazy's Avatar
    i have the same problem in my BB , 9860 and reload the OS and still i got the same issue !
    08-12-13 08:51 AM
  4. kye2000's Avatar
    Format it. It worked for me
    08-13-13 09:06 PM
  5. Shani Stewart's Avatar
    how did you format it? did you get your pictures back?
    09-11-13 10:43 PM

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