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  1. Nichelle25's Avatar
    CrackBerry Newbie

    Posts
    4 Posts
    Thread AuthorThread Author   #1  

    Default "Built-in Media Storage failed."

    I used the camera while charging the phone, and I also used the flash. Suddenly, when I click the 'capture' button, my phone shut down and started to reboot. I waited till my phone finish rebooting. When it finished, there's a question show up.
    "Built-in Media Storage not accessible due to detected errors. Do you repair it now?"

    When I click "Yes" it says,
    Save Lost Clusters [checked]
    Repair/Cancel [I choose 'repair']

    But not long after that, it says "Built-in Media Storage failed."

    So, I go to the Options > Device > Storage > click home button > click Repair [to repair the built-in media storage]

    But when I did the steps like above again, it always said "Built-in Media Storage failed."
    Never said it was successful.

    I don't know what else I can do, and my media cannot be access. All my media goes to zero (empty).
    If there's any suggestion, I really appreciate it. Thank you very much!
  2. ghinwam's Avatar
    CrackBerry Newbie

    Posts
    1 Posts
    #2  

    Default

    I used the camera while charging the phone, and I also used the flash. Suddenly, when I click the 'capture' button, my phone shut down and started to reboot. I waited till my phone finish rebooting. When it finished, there's a question show up.
    "Built-in Media Storage not accessible due to detected errors. Do you repair it now?"

    When I click "Yes" it says,
    Save Lost Clusters [checked]
    Repair/Cancel [I choose 'repair']

    But not long after that, it says "Built-in Media Storage failed."

    So, I go to the Options > Device > Storage > click home button > click Repair [to repair the built-in media storage]

    But when I did the steps like above again, it always said "Built-in Media Storage failed."
    Never said it was successful.

    I don't know what else I can do, and my media cannot be access. All my media goes to zero (empty).
    If there's any suggestion, I really appreciate it. Thank you very much!
  3. ramy hegazy's Avatar
    CrackBerry Newbie

    Posts
    3 Posts
    #3  

    Default

    i have the same problem in my BB , 9860 and reload the OS and still i got the same issue !
  4. kye2000's Avatar
    CrackBerry Addict

    Posts
    512 Posts
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    516 Global Posts
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    28ba4c41
    #4  

    Default

    Format it. It worked for me
  5. Shani Stewart's Avatar
    CrackBerry Newbie

    Posts
    1 Posts
    #5  

    Default

    how did you format it? did you get your pictures back?

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