1. smoothrunnings's Avatar
    Someone has a 9790 connected to BES, he uses the same BES policy as the rest of the company yet he only sees 3 weeks of emails at any one time while everyone else in the company connected to the same BES server and has the same policy see beyond 3 weeks of emails.

    Is there a setting on the device to correct this?

    Thanks
    01-23-13 10:39 AM
  2. Cloudmaster's Avatar
    Not sure if BES email is any different to regular email, but I think this is how I set my regular email account -

    Go into the email account (so you're seeing a list of emails)
    Press Blackberry button
    Select 'Options'
    Select 'Message Display and Actions'
    Scroll to the bottom to find 'Days To Keep Messages'
    Set as appropriate
    01-24-13 07:42 AM

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