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  1. bustanose's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #1  

    Default White screen problem

    Hi my screen has gone white, blue tooth is switched off how can I sync my phone with my pc ???
    I can back up no problem but cant open it. I would ideally like to sync with google as a back up for future problems.

    Steve
  2. SCrid2000's Avatar

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    #2  

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    Have you tried connecting via usb?
  3. bustanose's Avatar
    CrackBerry Newbie

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    Thread AuthorThread Author   #3  

    Default

    yes but it wont let me configure ??
  4. raino's Avatar
    CrackBerry Genius of Geniuses

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    #4  

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    What do you mean by your screen has gone white? Is it not working anymore?
    Models and Supported Frequencies: Z10, Q10, Q5, Z30, Passport
  5. leebunker1's Avatar
    CrackBerry User

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    #5  

    Default

    If the screen has gone completely white but the phone is still working, then this is most likely a common problem caused by damage to the ribbon cable linking the display to the phone's motherboard. The fix is a new screen (with new cable) and is fairly straight forward.

    Good luck!!
  6. 2ndHalfCor's Avatar
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    #6  

    Default

    I assume you've tried a battery pull? I just handed down my 9780 to my spouse and at the same time upgraded the OS and copied her settings from her 9700. She keeps getting a white screen that will sometimes disappear in time and sometimes requires a battery pull to fix it. I figure I'm going to have to reload the OS because the transfer has created some incompatibility.

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