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  1. bustanose's Avatar
    CrackBerry Newbie

    2 Posts
    Thread AuthorThread Author   #1  

    Default White screen problem

    Hi my screen has gone white, blue tooth is switched off how can I sync my phone with my pc ???
    I can back up no problem but cant open it. I would ideally like to sync with google as a back up for future problems.

  2. SCrid2000's Avatar

    10,625 Posts
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    PM me.


    Have you tried connecting via usb?
  3. bustanose's Avatar
    CrackBerry Newbie

    2 Posts
    Thread AuthorThread Author   #3  


    yes but it wont let me configure ??
  4. raino's Avatar
    CrackBerry Genius of Geniuses

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    11,932 Global Posts


    What do you mean by your screen has gone white? Is it not working anymore?
  5. leebunker1's Avatar
    CrackBerry User

    11 Posts


    If the screen has gone completely white but the phone is still working, then this is most likely a common problem caused by damage to the ribbon cable linking the display to the phone's motherboard. The fix is a new screen (with new cable) and is fairly straight forward.

    Good luck!!
  6. 2ndHalfCor's Avatar
    CrackBerry Abuser

    240 Posts
    Global Posts
    303 Global Posts


    I assume you've tried a battery pull? I just handed down my 9780 to my spouse and at the same time upgraded the OS and copied her settings from her 9700. She keeps getting a white screen that will sometimes disappear in time and sometimes requires a battery pull to fix it. I figure I'm going to have to reload the OS because the transfer has created some incompatibility.

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