Text Messages Deleted after around 30 days

**westhamfan** · 07-03-2011, 08:11 AM

hi all, I've noticed that my oldest text messages are being deleted, seemingly around 30 days after receipt. Then the icon also goes green.

Is there a setting where I can make it so that the text messages don't get deleted, unless I manually do so ? I've searched the phone & called T-Mobile, but to no avail. I would like this retained, so I know the "Last Contacted" date, so I can eventually find a way to stay in better contact with my contacts.

Peculiarly, some messages, within an entire text message thread do get kept, so I'm really unsure why that would be. I don't recall doing anything different on those few messages.

Anyways, if there is a setting somewhere and you know where, it would be much appreciated.

Thanks
Pierino

**shinematt** · 07-03-2011, 06:36 PM

The exact same things happens to me, so i would be interested in the answer as well.

Just so you know, i have 250mb of memory left.

Thanks guys!

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**diegonei** · 07-03-2011, 07:30 PM

Here:

Messages > Menu > Options > Messages Display and Actions (scroll to the bottom).

I'd advise against setting all messages for forever-keeping. Rather you use Menu > Archive the ones you really want to keep, because after sometime (not now, not tomorrow) all those stored messages will bog down your 9780's performance.

Myself, I set it at 15 days.

EDIT: I must add that since the Gmail Plugin, I find myself deleting emails as soon as I act on them (provided I am sure I will not need to wait for a reply within that same week) and then searching for the messages if I ever need them again. Of course, right now, this only works on BIS/Gmail or BES/Work accounts.

**agough05** · 07-03-2011, 09:05 PM

I had originally set it to keep messages forever on my 9650 Tour when I had it. I didn't really think much of it becuase I had 150MB or so of free space. Then, when I got to around 1000 unread emails (spam control used to be a problem for me) the phone started to get noticeably slower, not to mention backups took 15 minutes. Definitely don't keep everything forever if you don't have to. I keep them for thew standard 30 days on my 9780 now.

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**westhamfan** · 07-04-2011, 06:51 PM

Nice one diegonei, I was actually in the bank today, and wanted to make a payment, the details were on a deleted email, but the bank man managed to track it down and was done, it's just things like that that's just a bit nerve wracking, will keep an eye on the speed, but do prefer to keep a bit longer. I figure this means that setting applies to Emails, Blackberry Messenger & Text Messages. Now the T-Mobile person I spoke to didn't know this.

Cheers
Pierino

**diegonei** · 07-04-2011, 08:05 PM

I also have my device set only to delete things on the handheld. This way I can keep the device clean without really losing anything.

**melbas** · 03-20-2012, 07:21 PM

Originally Posted by diegonei

Here:

Messages > Menu > Options > Messages Display and Actions (scroll to the bottom).

I'd advise against setting all messages for forever-keeping. Rather you use Menu > Archive the ones you really want to keep, because after sometime (not now, not tomorrow) all those stored messages will bog down your 9780's performance.

Myself, I set it at 15 days.

EDIT: I must add that since the Gmail Plugin, I find myself deleting emails as soon as I act on them (provided I am sure I will not need to wait for a reply within that same week) and then searching for the messages if I ever need them again. Of course, right now, this only works on BIS/Gmail or BES/Work accounts.

I've tried to do what you've adviced, but I couldn't get the Messages > Menu > Options > Messages Display and Actions (scroll to the bottom). What I have are General Text
Messaging Options, SMS, MMS. There is no Messages Display and Actions. The old text messages just disappear and I Desperately need them back. Please help! Thank you!
By the way I'm using Bold 9780 v6.0.0.448