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  1. sonicsue's Avatar
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    Default My blackberry 9780 just died.please help

    hi,my blackberry 9780 was working fine and all of a sudden i got about 15 bb messages through at once and then my phone just went dead,it wont turn back on and theres no red flashing light,please can anybody help at all.thankyou
  2. diegonei's Avatar
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    #2  

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    Welcome to the forums.

    Here are a few ideas:

    - battery pull: could be the contacts are loose so this would clear that possibility;

    - let it charge: sometimes the device does not enough power to boot. sometimes that happens out of the blue. plug it in and leave it for an hour or two and the try to turn it on (red key 1st, battery pull if it does not work).

    If these still don't work, you might have a fried device. If you still can take it to the store, do so.
  3. Connor-BB's Avatar
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    #3  

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    It must be the battery, it happens when it draines and turn off the device
  4. audio_engr's Avatar
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    #4  

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    @ sonicsue

    Its a shame what happened to you. Reminds me of my case.

    Check this out : My Bold-3 9780 just Died !!

    I suggest that you throw the device at the face of the fellas you got it from, clearly telling them you want a brand-new one !

    This is what I did. Hope it works out for you too ! Good Luck ...
  5. diegonei's Avatar
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    Quote Originally Posted by audio_engr View Post
    I suggest that you throw the device at the face of the fellas you got it from, clearly telling them you want a brand-new one !
    But try charging it 1st... It would be embarrassing if they just tried a charged battery and it worked wouldn't it?
  6. sonicsue's Avatar
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    Thankyou for your response i will try everything you have suggested and let you know if it works, fingers crossed.

    Posted from my CrackBerry at wapforums.crackberry.com
  7. Batter Pudding's Avatar
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    After giving it a good charge, could be worth connecting it to a PC to see if that can talk to it.
  8. audio_engr's Avatar
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    #8  

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    +1 to this. The same was mentioned by Diegonei.
  9. sudhakar_arepaka's Avatar
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    #9  

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    Guys can any one help me out...i need ur help

    I do have a problem with my BB Bold 9780, when i try to connect it both with the USB cable and with the charger it doesn't wake up instead it shows up " a crossed X mark upon a battery symbol on the display screen"..I seriously don't know what the is it up to...Is it a software problem else its a hardware problem can any one please help me in this case...thankz in advance...
  10. raino's Avatar
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    #10  

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    Quote Originally Posted by sudhakar_arepaka View Post
    Guys can any one help me out...i need ur help

    I do have a problem with my BB Bold 9780, when i try to connect it both with the USB cable and with the charger it doesn't wake up instead it shows up " a crossed X mark upon a battery symbol on the display screen"..I seriously don't know what the is it up to...Is it a software problem else its a hardware problem can any one please help me in this case...thankz in advance...
    Your battery's most likely dead.
  11. Batter Pudding's Avatar
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    Quote Originally Posted by sudhakar_arepaka View Post
    Guys can any one help me out...i need ur help

    I do have a problem with my BB Bold 9780, when i try to connect it both with the USB cable and with the charger it doesn't wake up instead it shows up " a crossed X mark upon a battery symbol on the display screen"..I seriously don't know what the is it up to...Is it a software problem else its a hardware problem can any one please help me in this case...thankz in advance...
    Clean the battery contacts. Give them a good rub to polish them. Both on the battery and on the phone. You could have dirt building up here and giving a dodgy connection.

    Or just a dead battery. When buying a replacement be careful to avoid the many fakes out there. They are cheap for a reason.

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