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Old 01-31-2012, 10:25 AM
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Default Fixed my White Screen!

Used my BB this morning, everything worked fine then got to work and got the white screen. Sometimes all white, sometimes white with a third of the screen on the right side with purplish vertical lines. Tried battery pulls with no sucess.
THEN.
Did a search on the googler, found this page:
BBB 9780 showing a white screen - BlackBerry Support Community Forums

It was this tip that worked:
"Try locking the screen and press on bottom right corner of the screen and "p" button at the sametime. It worked for me."

I couldn't believe it. It sounded pretty silly, but a couple others found it worked so I tried it. I had tried it a few times with no luck, then out of the blue one of my tries worked. I wish I could tell you the exact combination or order that I pressed the bottom corner of the screen, 'P' button and the lock button, but I was pushing them in random orders, sometimes all at the same time as a last ditch effort. I can't figure out why or how it worked, but I can tell you that it did. What a relief.
So good luck to anyone else with this problem.
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Old 01-31-2012, 11:07 AM
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Default Update

Update:
The problem isn't gone, but I can get my screen back by pressing on the bottom right side of the screen while I unlock the phone using the button on the top left. The white screen will come back here and there and if I unlock it and it starts to get messy, I can keep presssure on the bottom right of the screen and it will clear whatever distortion is there. Kinda getting tired of fixing different issues I'm having with methods like this. Anyone know what could be causing this?
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Old 01-31-2012, 02:17 PM
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If you "fix" it by pushing hard on the corners or twisting the phone, then that to me points towards a loose connection inside. OR a break in a circuit board causing the intermittent connection. Could be worth dismantling the phone and disconnecting then reconnecting the screen. When the phone is open, get a magnifying glass out and inspect any ribbon cables for tears.
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Old 02-06-2012, 10:30 PM
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you NEED an LCD ..... stop beating around the bush and get one from ebay or wherever else
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Old 02-09-2012, 09:45 AM
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I had my screen fail exactly the same way, "fix" will work a few times before giving up. I got my replacement screen from blackberryspares.co.uk last week - used the disassembly video on youtube to guide me through fitting it. Make sure you get the right LCD code on the back of the screen before placing your order though.
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Old 02-18-2012, 12:51 PM
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this worked for me...

I had the same problem, I couldn't believe it when I read the post, I even had a little laugh to myself, tried it and the screen came back. Anyways, I'm going to send it off to get the screen replaced as I don't trust myself to do it
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Old 02-20-2012, 07:51 AM
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This only works very temporarily for me. What I had to do one or twice was actually pull out the battery and squeeze very hard around the bottoms of the screen as I could see a tiny gap on one of the sides that I didn't see on the other. But as soon as I use the screen just a little bit it goes wonky again. Luckily my phone is under warranty (I've only had it 3 months) so I'm going to get it replaced. But I almost long for that first clunkly old heavy trackbally blackberry -- it was a brick!
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Old 02-24-2012, 11:07 AM
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I found a post on youtube and fixed mine. I took it apart and revealed the data cable for the screen and wrapped it with a thin amount of electrical tape and put it back together, been a month now and no problems at all. Apperently they are notorious for broken connections on the data cable because it rubs against the steel mounting plate inside the phone then creates a short in the cable once its broken, creating the white screen. After I taped it I no longer had any issues
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Bold 9780   Fixed my White Screen!