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  1. dehrlich01's Avatar
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    Default Call reception on T-Mobile

    So I'm in love with this 9780 and have had no problems thus far. The one thing I've noticed, however, is that when I'm in an area that has full 3G reception and I receive a call, my signal would drop to GPRS or 3g (small g). Anyone know why? Thanks!
  2. Solidus433's Avatar
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    I'm having the same issue. Even when I'm on wifi it will switch to GPRS when a call comes through.

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  3. phoneking13's Avatar
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    No one knows for sure, but regardless of the OS I get it on my 9700 and my 9300. Must have something to do with T-Mobile's switch, but I get it in certain areas. (If I'm in downtown Cincinnati it stays 3G). So I'll assume it has to do with coding within the towers....

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    tmobile gave me more res sos signes than i had ever seen on 15 years w vzw or att
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  5. MattDub22's Avatar
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    I experienced the same problem, but with streaming data like podcasts. I will stream on EDGE only but be able to make calls on 3G anytime... weird.
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  6. MattDub22's Avatar
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    Quote Originally Posted by Solidus433 View Post
    I'm having the same issue. Even when I'm on wifi it will switch to GPRS when a call comes through.

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    Does your phone switch to UMA? And if so, try turning the radio off and calling it. It should stay on UMA if you are with T-Mobile...
    9780/.600
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    "Lead others, Follow only your DREAMS!"
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  7. escentz's Avatar
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    I had an issue where I would have full service when my phone would be setting somewhere but as soon as iwould move it or pick it up is lose just about all bars.. I would get random dropped calls and then when in places where my bf (who has a 9700 on tmobile). Would have service and I couldn't get service to save my life. I ended up callin tmo about the issue and got a replacement phone. Haven't had an issue with it since.

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  8. MattDub22's Avatar
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    My phone does lose a little signal strength when I touch it from sitting alone for a while.. but never total drop off. Maybe you had the dreaded iPhone antenna issue... LOL!!!
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  9. escentz's Avatar
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    Yeah I think I did! It was ridiculous!

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  10. MattDub22's Avatar
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    hope it wasn't hard to get a new one. It was like pulling teeth for me before..
    9780/.600
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  11. jades's Avatar
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    So I'm in love with this 9780 and have had no problems thus far. The one thing I've noticed, however, is that when I'm in an area that has full 3G reception and I receive a call, my signal would drop to GPRS or 3g (small g). Anyone know why? Thanks!
    This is more of a network issue. I've experimented heavily on this topic. I placed two T-Mobile cell phones in the same exact spot (in the specific locations that this occurs in my city), one being a Blackberry 9700 and the other being a Samsung Gravity 2. Both handed over from 3G to gprs at the same exact time. Performed similar experiments with multiple phones such as the G1, same exact results. The fact that they are handing over at the same exact time proves to be a network related issue.
    Last edited by josepha; 12-25-2010 at 02:50 PM.

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