01-06-13 09:57 AM
  1. msaabye's Avatar
    Hi there,

    New to the forums here at Crackberry, but hope someone out there can help me :-)

    My issue: Just Got my brand new Bold 9780, and with zero usage the battery dies in only 5 hours? I'm running 6.0.0.359, and wondering if that might be the issue ?

    Anybody else experienced the same behaviour ? Any suggestions for solutions ?

    Cheers
    //Morten
    12-27-10 02:50 PM
  2. Phill_UK's Avatar
    I'm also running .359 and with zero usage, my battery will last for days!

    Do you have any apps running in the background? Hold down the Menu button to the left of the trackpad for a list.

    If not, then I think your problem is with the device/battery, because it isn't with the software
    12-27-10 03:02 PM
  3. wolfgaze's Avatar
    I've only had my phone for a week or so, so I can't comment too much... But I know these settings should improve battery life as they have on previous Blackberries that I've owned...

    Go into your Display settings and turn your Backlight Brightness to 50%, also, uncheck Automatically Dim Backlight.

    What are you running on your phone during those 3 hours? Any apps running in the background, do you have Wi-Fi enabled as well?

    I'm not running your OS version so someone else will have to comment on that.
    12-27-10 03:02 PM
  4. kwif007's Avatar
    I'm sorry but even using it constantly it would last longer than yet, return it sounds like u got a dud battery


    Posted from my CrackBerry at wapforums.crackberry.com

    Posted from my CrackBerry at wapforums.crackberry.com
    12-27-10 03:04 PM
  5. mark_rivers19's Avatar
    it appears you have a lemon battery.
    better exchange it if you can or the entire phone instead.
    12-27-10 03:06 PM
  6. grumpyaeroguy's Avatar
    I agree with the lemon battery theory. My two 9780s were good for several days with light to moderate use.
    12-27-10 04:11 PM
  7. Cross's Avatar
    it appears you have a lemon battery.
    better exchange it if you can or the entire phone instead.
    I agree here. You might've gotten a bad battery. I would exchange.

    Posted from my CrackBerry at wapforums.crackberry.com
    12-27-10 04:13 PM
  8. N3RVE's Avatar
    I was using the 6.0.0.294 FW and had way better battery life, upgraded to .359 this evening and there's no noticeable difference. The phone's been working for about 6 hours now and I've still got 55%. I think you should replace/swap the battery.
    msaabye likes this.
    12-27-10 04:28 PM
  9. fatih.kurnaz's Avatar
    If there aren't any apps running background, try to swap your battery.


    Turkcell fatih kurnaz

    Posted from my CrackBerry at wapforums.crackberry.com
    12-27-10 04:33 PM
  10. msaabye's Avatar
    Thanks for all the good advice :-)

    I'll try swapping the battery to see if that fixes the issue!

    Cheers
    12-28-10 02:19 AM
  11. greggebhardt's Avatar
    Tell us what you got running. What 3rd party software is running. I am betting that this is the problem.
    12-28-10 06:14 AM
  12. msaabye's Avatar
    Hello again,

    Actually I had absolutely no background apps running... Had to revert back to my 9700, and will return the 9780 for replacement. Changing the battery didn't fix the issue, so I'm guessing it must be hardware related...

    Cheers
    12-29-10 03:57 AM
  13. admaira25's Avatar
    If it is not hardware-related, you might want to try these:

    1.Dim the brightness and turn off the screen for a short period.
    2. Turn Bluetooth,Wi-Fi (Do not turn off if connected) or 3G or switch to 2G.
    3. Do not leave apps running in the background. Close the apps by pressing the Back key.
    4. Disable your GPS. This eats a lot of battery.
    Hope these tips help!
    01-01-13 08:56 AM
  14. rafafidelis's Avatar
    Did you fix your problem? I'm with the same problem here and nothing works =/
    01-03-13 08:56 PM
  15. BBerryPowerUser's Avatar
    I had this problem when I ordered a new battery. My original battery was getting weak. I ordered online and a new battery arrived. It was an official RIM battery, but it was obviously bad out of the factory, or it was used and the supplier sold it as new. I would charge it overnight and only get about 5 hours out of it the next day. My original battery lasted for a full day or more on a full charge. I replaced the battery again and now there are no issues. For me, it was a bad battery. Batteries do not last forever, and it is possible that you have a bad battery.
    01-06-13 09:57 AM
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