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Old 12-23-2011, 04:34 PM
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Default White Screen of Death [HELP!!]

So I went snowboarding the other day (was using my phone all day on the mountain, no issues) then I was about to leave and got the WSoD.
Basically what happened was the screen went kind of distorted, so I battery pulled, then it showed two loading bars, once it loaded it was all white, and i tried numerous battery pulls, i tried hard resetting (ctrl + alt + delete), but nothing seems to be working.
I plugged my bberry into my PC as soon as I got home, and the screen came back to normal and everything worked fine. However sometimes when the screen faded due to not using it, I would try to use it again and it would be all white, however I could just hit the lock button and then unlock and it was back to normal. Then a few hours later the screen was ALL white again, nothing would fix it this time, even charging with my USB from my PC. I attempted using a different battery which didn't work, and tried many more battery pulls etc. I gave up trying to fix it for a while, then a few hours later I put my battery back in and it worked, however it still goes to the white screen sometimes... I can't find a solution.. please help.

software version - 6.0 Bundle 2921

update - went to white screen AGAIN when I was bbming... now even when I lock then unlock it won't come back... tried restoring to a few months ago... still white screen.

Last edited by brandonsbold9700; 12-23-2011 at 05:10 PM.
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Old 12-23-2011, 10:58 PM
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Error 507?
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Old 12-24-2011, 01:23 AM
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noo, there is no error, just a white screen.
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Old 12-24-2011, 04:37 AM
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Did it get some damage when you were snowboarding? Could have interfered with the screen connections.

You could open it up to check or use a repair shop. If it's still under warrany, get it replaced.

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Old 12-24-2011, 04:24 PM
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Quote:
Originally Posted by dangerousfen View Post
Did it get some damage when you were snowboarding? Could have interfered with the screen connections.

You could open it up to check or use a repair shop. If it's still under warrany, get it replaced.

Posted from my CrackBerry at wapforums.crackberry.com
I don't believe so, I never fell on it, and it worked until the very last run I did, then at the end I checked it and it wasn't working correctly. I think the cold weather may be a factor, but i'm not sure. Thanks.
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BlackBerry Forums at CrackBerry.com > > BlackBerry Smartphone Help and Discussion Forums > BlackBerry Bold 9700   White Screen of Death [HELP!!]

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