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- 05-14-2012, 11:37 AM
Thread Author #1
Urgent-Phone crashed-giving error 507-reload software
About 2 hours ago,i did a reset on my bold 9700, and while reloading and the line moving forward just stopped mid way and keeps restarting since that time.
I had installed os .668 a few weeks ago.
So i went to the App Loader folder and clicked on Loader,everything was going fine until
the process of:
Reconnecting to JVM ,i get the error :
Application Loader was unable to connect with your device,please reconnect your device,enter password,if required,and retry.
After this error, the phone again keeps restarting again and again until half the line and then i get a white screen with the same error again 507 ,reload software.
I had deleted all vendor files the last time i installed the OS .668 and i cannot find any vendor.exe file in my computer.
Any urgent help would be greatly appreciated,i need my phone to work ASAP.
thanks - 05-14-2012, 12:24 PM #2
Try searching on here. There are some great how to articles that will help walk you through the process.
http://forums.crackberry.com/forum-f...er-exe-574814/9530 > 9550 > 9930 7.1.0.861. > White Z10 Playbook 32 2.0.1.1526 - 05-14-2012, 12:53 PM
Thread Author #3
I tried everything possible from every thread...
The problem starts from the third process in the loader...
when it says *reconnecting to JVM* then i get the error and i am attaching a screenshot of my desktop - 05-14-2012, 01:46 PM #4
Start completely from scratch. Delete the OS from your PC, reboot PC, download/install OS back onto PC, remove ALL Vendor XL files, then re-install to device. Try installing using DM instead and see if that works, worked for me.
Sent from my BlackBerry 9700 using TapatalkHutch66-follow me on Twitter @PghSportsGuy - 05-15-2012, 08:39 AM
Thread Author #5
deleted the previous os from computer,installed it again on computer,deleted all vendor files,shrunk the os...
ran loader,when the time comes to reconnect to jvm, i get the same error,
the cell phone turns on ,the line goes forward, gets stuck at the 3/4 mark and then i get the error 507 again...
the desktop software cannot connect with the device either...
the phone keeps resetting,the white line gets to the 3/4 mark,error 507 appears and repeat again and again - 05-15-2012, 08:40 AM
Thread Author #6
A fatal error has occurred while updating your device's software. Please try again.
Unspecified error encountered [J:0x00000005] - 05-15-2012, 10:26 AM #7Do as you would be done by and 12 pence to the shilling (or 100 cents to the dollar).
Into every life a little ale must pour - 05-15-2012, 11:28 AM
Thread Author #8
deleted the previous os and downloaded the new one from the bb site
- 05-15-2012, 11:58 AM
Thread Author #9
i deleted the old desktop software and downloaded that again aswell, now the app loader is saying that
the blackberry desktop software doesnot have blackberry device software for the device you have connected - 05-15-2012, 02:31 PM #10
I'm beginning to wonder if you have a faulty device now. Seems like you have tried all the options to reload the software and still no joy.
Don't know what else to suggest unless someone else has any further ideas.
Sent from my old faithful BlackBerry 9700 using TapatalkDo as you would be done by and 12 pence to the shilling (or 100 cents to the dollar).
Into every life a little ale must pour - 05-16-2012, 04:56 PM #11Hutch66-follow me on Twitter @PghSportsGuy
- 05-22-2012, 02:26 PM #12
I think it gives you the error 507-reload software when you deleted the Operating System from your BB. Try to install a new one. You can find it on us.blackberry.com or even on crackberry.com. just install it on your PC after installing the desktop software. and then delete the vendor.xml (located in Program Files/Common Files/Research in Motion/AppLoader) and run the Loader (in the same directory). Good luck
Sent from my BlackBerry 9700 using Tapatalk
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