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Old 01-25-2012, 05:34 PM
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Exclamation Update OS, can't sync contacts/calendar

Hi Gang,

I've searched all over for a solution to this and can't seem to find one.

I just did a full wipe of my Bold 9700 and a re-install of the OS. There was an update (6.0 Bundle 2921) available so I installed that.

No problems with installation.

I went to set up my email account, which is a Google Apps account. The email setup icon did nothing, just sat there. I found through searching that this is a known issue and there is a work-around. No problem - I set up the account through mobile.blackberry.com as directed.

However, when I logged into bis.rogers.com to confirm settings and sync calendar and contacts (it has done it automatically for some time), it told me I would need to use the email setup app on the phone to perform a Security Activation.

Of course I can't do this since the app is not working.

Is there a manual way to get around this similar to the email setup?

HALP!

Thanks,

Tim
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Old 01-25-2012, 06:30 PM
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Device(s): 8310 (Curve)
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OK I figured it out.

Turns out that for some reason the new OS loads WITHOUT the email setup application! So, I just connected the 9700 to my PC again, and when BBDM loaded up, it asked to install a further update and the email setup app. Problem solved.
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