Unread Message Icon won't go away

**achatzb** · 09-23-2011, 06:02 AM

Since a couple days, my Bold shows that I have 2 Unread Emails, however, this is not the case. I tried marking all prior messages as opened, as well as a battery pull, but it didn't fix it.
Is there any other solution I could try? I thought about deleting all messages stored on the device, but I really only want to take to this as a last resort.
Appreciate the help,

Ben

Posted from my CrackBerry at wapforums.crackberry.com

**Deathcommand** · 09-23-2011, 06:29 AM

OS Please.

Which OS I mean.

**gullotta** · 09-23-2011, 07:09 AM

I had the same issue on my 9850. Quick battery pull and the notifications went away. I couldn't tell you why it happens, but it's very annoying

**SwitchBeach** · 09-23-2011, 09:11 AM

Have you checked the Saved Messages folder?

**auskins** · 09-23-2011, 10:23 AM

my 9860 has done the same thing twice now.
needed to do a reboot each time to get it to go away

**axe50** · 09-23-2011, 02:38 PM

1. check the main messages folder - scroll to top, menu-> mark prior read.
2. check individual mailboxes, especially if you have any that do not appear in main folder
3. check phone log - view then exit (missed calls can appear in messages)
4. close all running apps (push notifications from apps all appear in messages)
5. reboot.